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Front Office Specialist
hace 3 semanas
Job Responsibilities:
- taking calls and providing initial advice to B2B partners in Italian language;
- communication with partners about the on-going cases, providing regular updates on the progress;
- helping other operation teams with the communication in Italian language;
- handling info requests for B2B partners;
- recording information in the CRM system about work done;
Key Qualifications:
- knowledge of English at Advanced level: capability of speaking on the phone in English and writing in business English;
- knowledge of Italian language: at Advanced level: capability of speaking on the phone in local language and handling business correspondence;;
- ability to learn quickly and be results-focused and stress-resistant;
- multi-tasking skills;
- possession of a strong sense of empathy;
- responsibility and carefulness
- professional experience in the travel industry or in a concierge agency, ТМС, DMC or tour operators (as an advantage);
We Offer You:
- remote work;
- schedule 2/2 (15.00-03.00 GMT-3);
- a young and active team of super specialists;
- interesting and ambitious tasks that will take you to the next professional level;
- learning: seminars, trainings and conferences. If you want to participate in a conference, we will help to organize it;
- corporate discounts on hotels and other services.
**Salary**: From $100,000.00 per month
