Medical Virtual Assistant

hace 2 días

Buenos Aires, Argentina Welltel A tiempo completo

**Who are we?**

**Welltel**is a privately owned, rapidly growing telehealth company operating in New York. We have a profound dedication to nurturing our patients, embodying a commitment to compassionate healthcare. We offer a double dose of care, delivering virtual healthcare services with a personalized touch.

**Why join us?**

We are guided by a steadfast mission to provide comprehensive and culturally sensitive care to every individual we serve. We care not just about our patients but also about our employees. As a rapidly growing company, there is always a scope to elevate your career with us

**What are we looking for?**
- Spanish/English.**

This is a **full-time, remote position**with a schedule of Mondays through Fridays, 9:30 am to 5:30 pm EST (with some flexibility).

**Duties and Responsibilities**
- Make outbound calls to patients for scheduling appointments
- Make outbound calls to check in patients for our providers
- Actively seek to optimize the patients' and guests' experience
- Strive to maintain timeliness of patient appointments by effectively communicating with healthcare providers and patients
- Input information into the electronic medical record

**REQUIREMENTS**
- High school diploma or College degree or equivalent required.
- Bilingual Required: Spanish
- Experience with EMR preferred
- Medical Background Required (eg Nurses, physicians, pharmacists)
- Positive and energetic personality/ excellent interpersonal skills
- Ability to plan, schedule and coordinate
- Excellent communication skills in person, on the phone and in written communications
- Flexibility in a rapidly growing and changing work environment
- Strong attention to detail
- Exceptional customer service skills
- Experience working with racially and ethnically diverse populations, low-income populations preferred
- Basic computer skills, including some familiarity with Microsoft Office products (e.g. Word, Excel, PowerPoint)
- Familiarity with electronic medical health care record systems.

**Job Type**: Fulltime Permanent Work From Home
Pay: $5-$7/hr
Working Hours: (40hrs a week)
Schedule: Monday - Friday 9:30AM - 5:30PM EST

Pay: $5,036.08 - $7,050.51 per hour

Application Question(s):

- How many years of patient scheduling experience do you have?

**Experience**:

- patient intake: 1 year (required)
- EMR systems: 1 year (required)
- Medical Assisting: 1 year (required)

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