Senior Client Services Manager
hace 4 semanas
The Role
As Senior Client Services Manager you will work within the Client Services team which sits within the wider Operations team.
You will create and nurture long-term relationships with sales partners and resolve any issues that arise to ensure they and their clients are satisfied with our services. You should be an excellent communicator who’s able to grasp client needs and brainstorm ways to fulfil them with the goal of helping to safeguard our revenue and retain clients.
You will need to build deep relationships with sales partners, working with them to unlock the full potential of any given client over time, through best-in-class service, programmatic expertise, creative problem solving and excellent brief responses.
You will also work closely with team members within Operations, Deal Delivery and Audience Development.
Responsibilities
- Build relationships with key stakeholders among sales partners
- Mentoring and coaching junior team members
- Taking ownership and leading on key accounts
- Create plans to address their business needs
- Schedule regular meetings with sales partners to ensure they are satisfied
- Educate the sales partner on new opportunities. Help sales team up-sell or cross-sell services and products
- Respond to brief requests, ensuring an attractive offering every time
- Provide reporting as needed for sales partners and clients
- Leverage the Deal Delivery team to ensure budgets are delivered and KPIs exceeded
- Collaborate with internal teams (e.g. sales, engineers, operations, senior management) to address client needs
- Promote value through client experience
- Review client dissatisfaction and concerns and seek to improve the client experience
Requirements
- Proven experience as a Client Relations Manager, Relationship Manager, Customer Success Manager or similar role within the martech or adtech space
- Experience of promoting value through customer experience
- Background in digital advertising
- Proficient in MS Office, with working knowledge of CRM platforms (e.g. HubSpot, Salesforce)
- A customer-oriented attitude
- Obsessive, relentless attention to detail
- Excellent communication and negotiation skills
- Problem-solving aptitude
- Ability to work well with a team
Important Note:
Please send the English version of your CV.
-
Senior Client Services Manager
hace 4 semanas
Buenos Aires, Argentina multilocal A tiempo completo**The Role** As Senior Client Services Manager you will work within the Client Services team which sits within the wider Operations team. You will create and nurture long-term relationships with sales partners and resolve any issues that arise to ensure they and their clients are satisfied with our services. You should be an excellent communicator who’s...
-
Senior Client Services Manager
hace 4 semanas
Buenos Aires, Buenos Aires C.F., Argentina multilocal A tiempo completoThe RoleAs a Senior Client Services Manager at multilocal, you will be part of the Client Services team within the Operations department. Your primary responsibility will be to build and maintain long-term relationships with sales partners, ensuring their satisfaction with our services.You will work closely with the sales team to identify opportunities for...
-
Senior Client Services Manager
hace 4 semanas
Buenos Aires, Argentina multilocal A tiempo completoThe RoleAs Senior Client Services Manager you will work within the Client Services team which sits within the wider Operations team. You will create and nurture long-term relationships with sales partners and resolve any issues that arise to ensure they and their clients are satisfied with our services. You should be an excellent communicator who’s able to...
-
Client Services Manager
hace 4 semanas
Buenos Aires, Argentina multilocal A tiempo completoThe Role You will create and nurture long-term relationships with our clients, manage their campaigns and resolve any issues that arise to ensure they satisfied with our services. You should be an excellent communicator who’s able to grasp client needs and brainstorm ways to fulfil them with the goal of helping to safeguard our revenue and retain...
-
Client Services Manager
hace 4 semanas
Buenos Aires, Argentina multilocal A tiempo completo**The Role** You will create and nurture long-term relationships with our clients, manage their campaigns and resolve any issues that arise to ensure they satisfied with our services. You should be an excellent communicator who’s able to grasp client needs and brainstorm ways to fulfil them with the goal of helping to safeguard our revenue and retain...
-
Client Services Manager
hace 4 semanas
Buenos Aires, Argentina multilocal A tiempo completoThe RoleYou will create and nurture long-term relationships with our clients, manage their campaigns and resolve any issues that arise to ensure they satisfied with our services. You should be an excellent communicator who’s able to grasp client needs and brainstorm ways to fulfil them with the goal of helping to safeguard our revenue and retain clients....
-
Senior Client Growth Manager
hace 6 meses
Buenos Aires, Argentina Retargetly A tiempo completo**Company Description** Epsilon is a global leader in outcome-based marketing. As a company at the forefront of marketing innovation, Epsilon provides a unique blend of data, technology, and services, driving measurable results and business growth for its clients. With over 9000 employees in 60 countries and rich 50-year history delivering cutting edge...
-
Sales Account Manager, Amazon Web Services
hace 3 meses
Buenos Aires, Argentina Amazon Data Services Argentina S.R.L. A tiempo completo7+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives experience - 10+ years of business development, partner development, sales or alliances management experience Te gustaría formar parte de un equipo enfocado en incrementar la adopción de Amazon Web Services desarrollando cuentas Enterprise...
-
Buenos Aires, Buenos Aires C.F., Argentina The Outsourced Recruitment Company A tiempo completoWe are seeking a highly experienced Senior Global Business Services Operations Manager to join our client based in Poland.As a key member of the GBS team, you will be responsible for spearheading the strategic planning and execution of setting up a Global Business Services model, ensuring alignment with the overall objectives and enhancing operational...
-
Senior Client Services Specialist
hace 2 semanas
Buenos Aires, Buenos Aires C.F., Argentina Evolution A tiempo completoWe are seeking a highly organized and detail-oriented Senior Client Services Specialist to join our team at Evolution. As a key member of our Commercial department, you will play a crucial role in managing our lower-tier clients and providing exceptional day-to-day administrative support.The ideal candidate will possess excellent communication skills, both...
-
Senior Client Development Manager
hace 2 días
Buenos Aires, Buenos Aires C.F., Argentina 2Bros Services A tiempo completoUnlock New Growth Opportunities with 2Bros ServicesWe're on a mission to empower our customers worldwide by delivering exceptional products and solutions. To achieve this, we need a seasoned professional who can build lasting relationships, drive business growth, and ensure customer satisfaction.About the Role:Develop and maintain strong relationships with...
-
Engagement Manager
hace 5 meses
Buenos Aires, Argentina Amazon Web Services Argentina S.R.L. A tiempo completo8+ years experience leading and delivering enterprise-level IT engagements. - 8+ years of relevant consulting or industry experience, with proven ability to build trusted relationships with senior business and technology leaders (up to and including CxO). - Customer facing experience, interfacing with executive stakeholders, and leading delivery for large...
-
Senior Manager
hace 6 días
Buenos Aires, Argentina buscojobs Argentina A tiempo completoSenior Manager - International Tax Services - US Client Line of Service: Tax Specialism: International Tax Services Job Description & Summary: At PwC, our people in tax services focus on providing advice and guidance to clients on tax planning, compliance, and strategy. These individuals help businesses navigate complex tax regulations and optimise their...
-
Client Services Lead
hace 5 meses
Buenos Aires, Argentina Novasyte A tiempo completoJob Overview Under broad guidance, ensures clients obtain maximum value from products and services in order to facilitate a positive and productive long-term relationship, either broad client or offering focused. Essential Functions - Ensures fulfillment of contract specifications and ad-hoc client requests to build client satisfaction, under...
-
Client Services Lead
hace 5 meses
Buenos Aires, Argentina IQVIA A tiempo completoJob Overview Under broad guidance, ensures clients obtain maximum value from products and services in order to facilitate a positive and productive long-term relationship, either broad client or offering focused. Essential Functions - Ensures fulfillment of contract specifications and ad-hoc client requests to build client satisfaction, under supervision. -...
-
Client Services Support
hace 7 meses
Buenos Aires, Argentina multilocal A tiempo completo**The Role** As Client Services Support you will work within the Client Services team which sits within the wider Operations team. You will work alongside and assist the Client Services team as they create and nurture long-term relationships with sales partners and clients. You should be an excellent communicator who’s able to grasp client needs and...
-
Sr. Engagement Manager
hace 4 semanas
Buenos Aires, Argentina Amazon Web Services Argentina S.R.L. A tiempo completo8+ years experience leading and delivering enterprise-level IT engagements. - 8+ years of relevant consulting or industry experience, with proven ability to build trusted relationships with senior business and technology leaders (up to and including CxO). - Customer facing experience, interfacing with executive stakeholders, and leading delivery for large...
-
Engagement Manager
hace 6 meses
Buenos Aires, Argentina Amazon Web Services Argentina S.R.L. A tiempo completoDo you have a deep passion for utilizing technology to empower businesses? Amazon Web Services (AWS) is the pioneer and recognized leader in Cloud Computing. Millions of businesses in 150+ countries, from start-ups to Fortune 500 enterprises across all industries, run their operations and applications on AWS. Many Enterprise customers seek help from AWS...
-
Senior Cost Manager
hace 3 semanas
Buenos Aires, Buenos Aires C.F., Argentina Turner & Townsend A tiempo completoSenior Cost Manager RoleTurner & Townsend is seeking a seasoned Senior Cost Manager to lead our Real Estate projects. As a key member of our team, you will be responsible for providing cost management services, including invoice validation, cost forecasting, and reporting.Key ResponsibilitiesConduct feasibility studies and write procurement reportsApply...
-
Senior Operations Manager
hace 2 días
Buenos Aires, Buenos Aires C.F., Argentina Saur EUROPE A tiempo completoJob Summary: We are seeking a highly experienced Senior Operations Manager to lead our water services operations in the UK South region. As a key member of our team, you will be responsible for delivering exceptional service quality, ensuring customer satisfaction, and driving business growth.About the Role: The Senior Operations Manager will oversee the...