Sr Director of Operations, Real World Late Phase ** Open to several locations **

Sr Director of Operations, Real World Late Phase Locations: Open to several locations Posted 1 day ago – be among the first 25 applicants. About Syneos Health Syneos Health® is a leading fully integrated biopharmaceutical solutions organization. Our Clinical Development model brings the customer and the patient to the center of everything we do. We continuously look for ways to simplify and streamline our work to make Syneos Health easier to work with and easier to work for. Discover what our 29,000 employees, across 110 countries, already know. Why Syneos Health - We are passionate about developing our people through career development, supportive line management, training, peer recognition, and a total rewards program. - We are committed to a Total Self culture where you can authentically be yourself. - We continuously build the company that our people and customers want to work for through diversity, inclusion, and belonging. Job Responsibilities - Provide overall leadership and strategic direction to project teams as a subject‑matter expert for operations strategies. - Serve as SME, translating and executing client‑defined strategies; develop strategies for areas of responsibility. - Ensure cost‑effective integrated solutions are presented consultatively to clients for peri‑ and post‑approval evidentiary needs. - Own growth and support of multiple RWLP‑aligned client accounts through excellence in operational delivery and proactive consultative development of repeat RWLP or cross‑divisional business opportunities. - Oversee all aspects of the client relationship, from proposal development through delivery of awarded projects to completion. - Maintain delivery of one or more books of work from RWLP‑managed accounts in accordance with scope, timeline, budget, SOPs, GPP, GCP, ICH, and applicable regulations. - Identify client RWE needs, coordinate SME resources, and deliver optimal operational support. - Lead discussions with clients to articulate and position RWLP business unit operational processes and standards. - Maintain senior‑management level relationships with clients through routine meetings and governance forums to manage risks and limitations. - Provide strategic leadership and oversight for communications with clients, including capability presentations and BDM meetings. - Lead RFP and RFI activities, vendor selection, strategy, services, and proposal development. - Collaborate in a matrix environment to align and motivate RWLP teams across research studies/programs toward delivery excellence. - Share lessons learned and best practices; build cross‑functional relationships across all levels. - Provide technical and operational leadership for client portfolios, ensuring operational and financial targets through risk review processes, KPI dashboards, and resourcing decisions. - Oversee delivery of RWLP vendor/partner services, integrating new service offerings. - Manage the total RWLP book of work within the assigned accounts, participate in business‑unit and department financial reviews. - Provide financial oversight to project teams—contracts, change orders, forecasting, invoicing. - Act as escalation point within the RWLP BU, the Syneos Health organization, and clients. - Identify and resolve complex issues, lead problem‑solving teams, and propose integrated solutions. - Facilitate overall operational issues and risk mitigation. - Provide senior‑level steering and direction to teams in risk assessment and mitigation. - Contribute account‑level insights to mitigate operational risks and process improvements. - May have direct reports. - Travel up to 25% of the time. Qualification Requirements - Bachelor’s degree in life sciences or equivalent (e.g., BSc, BS). - Advanced or professional degree in life sciences or business management preferred (e.g., MSc, MPH, PhD, MD, MBA). - At least 6–8 years managing studies, with 6–8 years RWLP experience. - Prior Real World Late Phase CRO/pharma experience involving peri‑ and post‑approval research. - Proven ability to work independently across multiple accounts and navigate complex stakeholder structures. - Experience with virtual/decentralized studies preferred. - Prior cross‑functional project management experience within CRO/Pharma industry required. - Track record for successful management and delivery of client portfolios. - Direct experience with account/client management, including RFP/proposal development, bid defenses, and capability presentations. - Strong knowledge of the end‑to‑end life‑product cycle and integration of real‑world research. - Solid business and financial acumen, contractual negotiation experience. - Proven strategic operations decision‑making with multiple stakeholders. - Global and diversity‑oriented people‑management experience, line and matrix management. - Flexibility and ability to handle multiple tasks in a dynamic environment. - Strong interpersonal and communications skills, team‑orientated approach. - Working knowledge of real‑world operational and regulatory requirements. - Proficiency in virtual communications and Microsoft Office Suite. - Excellent written and spoken English. Disclaimer Tasks, duties, and responsibilities are not exhaustive; the Company may assign other assignments at its discretion. Equivalent experience and qualifications may be considered. Nothing herein constitutes an employment contract. Physical Requirements Occasional lifting of 10–35 pounds; prolonged stationary work; computer use; periodic communication with colleagues via phone, email, and in‑person. Work Environment Professional office environment with standard office equipment; low noise level; largely sedentary role. Summary This Sr. Director of Operations, RWLP, is a senior strategic leader focused on driving business growth across key accounts through RFP development, bid defenses, and client‑facing materials. The role partners with clients to translate real‑world evidence needs into fit‑for‑purpose solutions, emphasizing account expansion, engagement, and consultative partnership. Seniority level - Director Employment type - Full‑time Job function - Management and Manufacturing Referrals increase your chances of interviewing at Syneos Health by 2x. Get notified about new Senior Director of Operations jobs in Buenos Aires, Buenos Aires Province, Argentina. #J-18808-Ljbffr