Netsuite Functional Analyst

About Trafilea

Trafilea is a dynamic and innovative Tech E-commerce Group that operates multiple direct-to-consumer brands in the intimate apparel and beauty sectors, with a focus on using data-driven strategies to scale their businesses. In addition to our products, we have our own online community dedicated to promoting body positivity. As a rapidly growing global player, Trafilea is committed to creating high-quality products and services that enhance the customer experience and drive long-term growth.

IT @ Trafilea: IT professionals work on a modern tech stack and collaborate with cross-functional teams to build high-performance, scalable e-commerce platforms that drive the growth of the company's portfolio of brands. They work on projects ranging from designing ReactJS components in our library to complex AI models at the core of our applications and integrations.

We are looking for a NetSuite Functional Analyst to elaborate functional specifications (Epics, User Stories/Non-functional requirements) and allow the implementation of the task so it meets the pre-defined outcomes/outputs. We need someone who can support Tech teams to build & improve NetSuite, our ERP.

Expected outcomes & responsibilities

- Collaborate with the stakeholders on the definition of the functional task for the tech team.

- Analyze business requirements from different stakeholders.

- Map risks and tackle them before they happen.

- Elaborate functional specifications (Epics, User Stories/Non-functional requirements).

- Follow the implementation of the task so it meets the pre-defined outcomes/outputs.

- Solve problems and initiate collaboration within the team; anticipate, identify and actively resolve issues.

- Generate weekly reports following the main KPIs of the business/product.

- Troubleshoot and improve tools to maintain quality assurance.

- Discover and share industry trends around industry, technology, and behavioral economics to impact the product and business.

- Set up dashboards and track the proper analytics to make sure the product meets expectations and is easy to use.

- Create and maintain the project backlog organized and updated that reflects the project status reality.

- Project communication with stakeholders to align expectations.

Skills Needed

- Proven experience as Business or Functional Analyst in digital environments.

- Bachelor's degree in IT related fields.

- SCRUM Methodologies practitioner.

- Proven experience with NetSuite.

- Background as QA / Tester.

- SQL and Google Analytics knowledge is a strong desirable.

- Knowledge of key concepts from digital businesses (desirable).

- Experience in eCommerce projects preferably in big tech “.com” companies.

- Excellent communication, active listening and organization skills. Outstanding interpersonal skills.

- Hands-on problem solver and confident when facing challenges to ensure the project is pushed forward.

- Strong structured thinking skills as well as a proactive attitude.

- Experience with qualitative and quantitative data analysis, KPIs and indicators management.

- Strong growth and entrepreneurial mindset with a positive attitude.

What We Have to Offer

- Proximity doesn’t influence productivity. As a globally distributed team, you can live and work wherever you want.

- A rich experience including the opportunity to collaborate with world-class talents. Encouraging transparency and open communication to all.

- A data-driven, dynamic, energetic work environment, full of talented, goal-oriented, and empathetic people working together to grow and develop both as professionals and human beings.

- A safe space to be who you truly are. We embrace and support diversity, and equity and work hard every day to keep becoming more inclusive.

- Openness to new ideas and initiatives: You can always join a squad, tribe, or committee, and start new ones. Bring your hobbies and passions and transform them into projects

We've been recognized by Forbes and FlexJobs as one of the Top 25 Companies for Remote Workers. Apply now

#J-18808-Ljbffr