Engineering assistant Manager

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A high-desert refuge in America's land of enchantment. The scent of piñon woodsmoke fills the air as you step onto your private patio to watch the sun set. In Santa Fe, it’s hard not to feel a little spoiled by the rugged beauty that surrounds our intimate, 65-room Resort. Set on 57 rolling acres in the Sangre de Cristo foothills, and just 10 minutes from downtown’s shops and galleries, Rancho Encantado is undeniably romantic. Begin your days with a hike along the nearby ridges and arroyos as your guide shares tales of our dude-ranch past, then relax by our pool, indulge in a healing treatment at our Spa, and join us at Terra for elevated, regional cuisine before strolling back to your casita beneath a sweeping night sky.

External Facing Job Advertisement

Assistant Manager Engineering

Are you ready to take the next big step in your hospitality career? Four Seasons Resort Rancho Encantado Santa Fe is seeking a dynamic individual for career driven Assistant Manager of Engineering. An individual who shares our passion for achieving service excellence and infuses enthusiasm into everything he/she does

What are we looking for and what can you bring to the table?

- We’re looking for an experienced Engineer who demonstrates leadership behaviors and skills.
- You are an individual who is genuine, caring, and compassionate with a passion for hospitality that possesses integrity and accountability.
- An individual who, while still maintaining a strong presence within the resort, lets their personality shine through and can be themselves.
- You feel empowered to make the best decisions for the guest that are ethical and within policy to create an experience and truly connect with them. You also empower people, encouraging them to grow and allowing them to make decisions.
- You lead with inspiration, supporting and encouraging your team so that they can achieve success together.
- You are certified in AED/CPR and First Aid.
- You are a Certified Pool Operator.
- You must have current knowledge of all New Mexico and local laws on safety and sanitation.
- You must be familiar with chillers, cooling towers, chemical treatments, pneumatics, controls systems, water systems, boilers, refrigeration, and compressors.
- You have 2+ years of managerial experience in an engineering/mechanical service industry, preferably in a luxury hospitality environment with a solid engineering background.
- Your schedule is flexible and you have the ability to work evenings, weekends, and holidays.

What would my job responsibilities be?

- Committed team player who shows you care about your team, the safety of the resort, and being successful together.
- You are able to react quickly to change and multi-task, helping out with resort operations if needed.
- You take the lead as project manager, working with the Director of Engineering to ensure deadlines are met and all details are followed up on.
- Requires technical knowledge of building maintenance and the ability to operate computer equipment.
- Good command of the English language and bilingual in Spanish.
- Oversee and prioritize duties and assure scheduled work is completed timely and efficiently.
- Ensure proper execution of work order/request system and that items are followed up on when necessary. This includes scheduling, ordering, and initiating all projects.
- Prepare requisitions for purchase and work orders and liaise effectively with the engineering manager.
- Implement preventive maintenance schedules, policies, and rules to ensure an efficient department.
- Respond to guest calls regarding maintenance of rooms and equipment in rooms or public areas in a timely manner.
- Maintain, troubleshoot, and repair multiple areas of the resort such as kitchen equipment, refrigeration equipment, plumbing, and electrical.
- Assist in the hiring, training, supervision, scheduling, counseling, and evaluation of performance and planning the activities of maintenance staff, including making spot checks on a daily basis.
- You have the physical ability to stand for long periods of time, walk the resort, and lift up to 50 lbs. This job is both indoor and outdoor in variable temperatures.

What will it be like working for Four Seasons?

You would be working for the only hospitality company whose employees have proudly recognized us to be a “Great Place to Work – For ALL” by Fortune Magazine for 23 consecutive years. Four Seasons is the leading luxury hospitality company in the world with a firm commitment to customer service. Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of - the opportunity to build a life-long career with global potential and a real sense of pride in work well done. We believe that our most valuable asset is our employees and we truly embrace diversity, equality, and inclusiveness. We build our culture upon integrity, trust, transparency, respect, and kindness

What about the great Benefits?

- Complimentary stays at Four Seasons over 118 locations worldwide (subject to availability).
- We pay $25.50 per hour.
- Free employee meals prepared by the culinary team.
- Excellent training & development.
- Competitive salary.
- Complimentary employee parking.
- Food & Beverage discounts.
- Spa discounts.
- Medical benefit plan, including medical, dental, vision, and life insurance.
- Domestic partnerships benefits.
- Incredible parental leave benefits.
- Pet insurance.
- 401(k) retirement plan.
- Paid time off.
- A culture that breeds success and rewards it in many different ways.

"US work authorization is required unless the candidate is currently in a managerial position at a Four Seasons location."

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

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