Customer Service Representative
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Location:
Remote (Latin America, South Africa, and South Asia preferred). Schedule: Monday to Friday; 8:30 AM – 5:00 PM (PST). Compensation: Up to 1500 USD/month. Note: Independent contractor position. WE'RE LOOKING FOR SOMEONE WHO HAS:
- Experience in a customer service role supporting a U.
S.-based residential trades or home services business (HVAC, plumbing, electrical, roofing, restoration, landscaping, etc.).
- Experience working directly with homeowners.
- Excellent written and spoken English with a professional, customer-friendly communication style.
- Comfortable handling unique customer situations without relying on rigid call-center scripts.
- Experience in a small or mid-sized business environment is strongly preferred.
- Candidates whose background is primarily in large corporate call centers or highly scripted customer support environments may not be the best fit.
- Strong organizational skills with the ability to multitask in a fast-paced environment.
- Proficient with CRM systems and standard business software.
- Experience with Jobber is a plus.
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