Client Experience Specialist

hace 1 mes


Buenos Aires, Argentina Pacifica Continental A tiempo completo

Our client, a leading immigration law firm, is looking to hire a Client Experience Specialist to join their team.

Key Responsibilities:

- Handle client calls regarding cases in mid-to-advanced stages, providing specific answers about case status.
- Address queries ranging from general case updates, requests for pending documents, to questions about upcoming payments.
- Ensure the client feels confident and satisfied with their decision to trust theirservices.
- Maintain accurate and up-to-date case information while following internal procedures and confidentiality guidelines.
- Collaborate with the internal team to ensure the timely resolution of client issues.
- Communicate clearly and effectively, practicing active listening to fully understand client concerns.

Requirements:

- Bilingual: English (B2 or higher).
- Bachelor's degree.
- 5+ years of experience in Customer Service, preferably handling phone support.
- Strong communication skills and soft skills, including empathy and problem-solving.
- Availability to work full-time.

This is an on-site position based in Buenos Aires, Argentina.

Our client offers a competitive market compensation package.

#J-18808-Ljbffr



  • Buenos Aires, Argentina JLL A tiempo completo

    JLL supports the Whole You, personally and professionally. **Benefits to eligible employees, include**: Annual Performance Bonus. Online platform with certified courses for professional development. What this job involves We are looking for a dynamic person for the position of Workplace Experience Specialist to join our team. **Location**: Capital...


  • Buenos Aires, Argentina Meadow Homes A tiempo completo

    **Meadow Homes** is a startup vacation rental management company focused on Northeast ski and lake destinations, with homes in Mount Snow, Manchester, Okemo, Stratton, Sunapee, the Berkshires, and Hunter. We are rapidly growing as our portfolio grew by over 100% in the past twelve months. Meadow targets upscale homes: it is a curated collection of...


  • Buenos Aires, Argentina JLL A tiempo completo

    **JLL supports the Whole You, personally and professionally.** **Benefits to eligible employees, include**: - Annual Performance Bonus. - Online platform with certified courses for professional development. **What this job involves** We are looking for a dynamic person for the position of **Workplace Experience Specialist **to join our team. -...


  • Buenos Aires, Buenos Aires C.F., Argentina Recruit4Work SL A tiempo completo

    We are seeking an International Customer Experience Specialist to join our team at Recruit4Work SL. This is a remote opportunity based in Greece.The ideal candidate will have excellent communication skills, be fluent in Norwegian and possess working proficiency in English. They should also have strong problem-solving skills, patience and composure, as well...


  • Buenos Aires, Argentina Sagan A tiempo completo

    **Client Support Specialist** **Location**:Remote (EST) **Work Schedule**:Monday - Friday, 08:00 AM - 05:00 PM EST **About Us**:Join our team as a Client Support Specialist, where your dedication to exceptional service and technical expertise will contribute to our mission of providing outstanding support to our clients. Our Company is a dynamic...


  • Capital Federal, Buenos Aires, Argentina Pickit A tiempo completo

    En pickit estamos en búsqueda de un **Customer Experience Specialist **para sumarse a nuestro equipo! Somos una empresa que ofrece soluciones logísticas con una fuerte base tecnológica y sustentable. Creemos en conectar a las personas con sus deseos, de manera ágil, contribuyendo a que la tecnología esté al servicio de la gente, generando un impacto...


  • Buenos Aires, Argentina Sagan A tiempo completo

    **Position: Client Success Specialist** **Location**: Remote (EST Timezone) **Work Schedule**:Monday - Friday, 9 AM to 5 PM (EST) As a Client Success Specialist, you will play a crucial role in managing and optimizing client experiences from onboarding to ongoing support. You will be the primary point of contact for our clients, ensuring their needs are...


  • Buenos Aires, Buenos Aires C.F., Argentina Recruitment Room A tiempo completo

    OverviewRecruitment Room is seeking a highly skilled Dedicated Client Engagement Specialist to join our team.This role will be responsible for providing exceptional support to our clients, ensuring their experience with us is enjoyable and seamless.SalaryWe offer a competitive salary of $60,000 per annum, reflecting the market rate for this position.Job...


  • Buenos Aires, Buenos Aires C.F., Argentina Salve Consulting A tiempo completo

    Role OverviewWe are seeking a skilled UI/UX Designer to join our team at Salve Consulting. As a User Experience Specialist, you will play a crucial role in shaping user-friendly and visually appealing interfaces for our innovative SaaS solutions in public procurement.About the JobThe successful candidate will have 3-5 years of experience in UI/UX Design,...


  • Buenos Aires, Buenos Aires C.F., Argentina Chevron A tiempo completo

    Role OverviewChevron is seeking a highly skilled Customer Experience Specialist to join its Business Support Center (BSC) team in Buenos Aires, Argentina.The ideal candidate will have a strong background in business administration and at least 5 years of experience working in Shared Service Centers or related roles.Responsibilities will include supporting...


  • Buenos Aires, Argentina Chevron A tiempo completo

    This is a hands-on role working to expand the capabilities and offerings of a customer community portal with the goal of delivering high quality customer experiences. The role will need to understand business capabilities and how the technology can support business processes. The role will be expected to provide technical support as issues may arise in the...


  • Buenos Aires, Argentina David Kennedy Recruitment A tiempo completo

    David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a Dutch-speaking Customer Experience Specialist to join a brand-new team for a Fintech company. Position: Customer Experience SpecialistLocation: Valencia, SpainEmployment type: Full-time (39h)Remuneration: Base salary. DUTIES AND...


  • Buenos Aires, Argentina Wibit Consulting & Services (WibitCS) A tiempo completo

    In collaboration, we are excited to work with a top Outsourcing/BPO company on an innovative journey to bring a German-speaking B2B Customer Experience Specialist to their Valencia offices to support a growing fintech scale-up project! This role offers the unique opportunity to shape the customer experience project design and bring your ideas to...


  • Buenos Aires, Argentina LatamCent A tiempo completo

    **Role Overview**: We're seeking an Client Onboarding Specialist with exceptional communication skills and a knack for technology to join our team. You'll be the first point of contact for our clients, guiding them through the setup process and ensuring a smooth onboarding. Your role is pivotal in helping clients understand and leverage Captain for their...


  • Buenos Aires, Buenos Aires C.F., Argentina Kimberly-Clark A tiempo completo

    We are seeking a highly skilled User Experience Specialist to join our team in Buenos Aires. In this role, you will be responsible for designing and developing end-user computing solutions, collaborating with product teams to ensure proper implementation of IT infrastructure, conducting user research and usability testing, translating UX requirements into...


  • Buenos Aires, Buenos Aires C.F., Argentina Motorpoint A tiempo completo

    At Motorpoint, we're passionate about delivering a first-class customer experience. As a Sales Support specialist, you'll play a key role in ensuring our customers leave with a smile every time.We're seeking a highly motivated and customer-focused individual to join our team in Glasgow. As a Sales Support specialist, you'll be the primary point of contact...

  • Client Support

    hace 2 semanas


    Buenos Aires, Argentina Sagan A tiempo completo

    Job Title: Client Support & Onboarding SpecialistLocation: Remote (CST Time zone)Salary Range: up to 1500 USDWork Schedule: Monday - Friday, 8:30 AM to 4:30 PM (CST)NOTE: INDEPENDENT CONTRACTOR POSITIONCompany Overview:Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international...


  • Buenos Aires, Argentina Syneos Health Commercial Solutions A tiempo completo

    **Description** **You’re driven, resourceful, and above all else - remarkably smart.** In this role, you work with our Deployment Solutions team, which parts with top tier pharmaceutical, medical device, and biotechnology companies. The Client Services Operations Specialist has primary responsibility for coordinating and assisting with departmental...


  • Buenos Aires, Buenos Aires C.F., Argentina David Kennedy Recruitment A tiempo completo

    Customer Care Specialist with GermanWe are seeking an experienced and skilled Customer Care Specialist with a strong command of the German language to join our client's team in Slovenia. This is a full-time opportunity for remote work, offering an excellent remuneration package based on experience, skills, and performance.About the Job:The successful...


  • Buenos Aires, Argentina Chevron A tiempo completo

    Total Number of Openings 1 **Overview**: Buenos Aires Downstream Service Center, provides back office and customer service support to the North America (US and Canada) and Latin America Retail, Aviation, Commercial & Industrial, Lubricants and Chemicals businesses. **Responsibilities for this position may include but are not limited to**: - Lead...