Aplica ya: Technical Writer
hace 3 semanas
Passionate about the world of tech?
What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?
Join us as a Technical Writer today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.
What you will do:
- Be responsible for writing, updating, organizing, and maintaining the Zendesk Guide knowledge base articles for seamless multi-brand implementation.
- Work on content for large globally recognized brands while collaborating closely with the Support Team to ensure that the knowledge base is comprehensive, accurate, and up-to-date.
- Develop and curate articles, FAQs, guides, and tutorials in Zendesk Guide to provide accurate and helpful product information to customers.
- Continuously optimize existing content for clarity, relevance, and SEO to enhance user experience and searchability.
- Manage Partner-Specific Branded Content.
- Review key performance indicators (KPIs) for the Knowledge Base, and track user engagement and outcomes.
What you need to succeed in this role:
- Excellent English skills (at least C1 for both spoken and written).
- Proven experience of 1-3 years in technical writing.
- Familiarity with SEO best practices for content optimization.
- Experience composing Knowledge Base articles for external readers.
- Ability to work collaboratively in a cross-functional team environment.
- Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).
Will be a great plus:
- Experience with customer support tools and practices.
- Understanding of basic CSS and HTML.
- Experience using Zendesk Certification.
Benefits and Perks:
- Opportunity to work fully remote.
- Inclusive international environment.
- Compensation in USD.
- Good bonuses for referring friends.
- Paid intensive training and probation.
- Work-life balance.
- Responsive management interested in your growth and long-lasting cooperation.
- Greenhouse conditions for self-development.
Who we are:
SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages. Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world. We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience. We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills
Visit our website: www.supportyourapp.com
#J-18808-Ljbffr
-
Senior Technical Writer
hace 5 meses
Buenos Aires, Argentina Tekskills Inc A tiempo completo**Job Title: Senior Technical Writer** **Location: Buenos Aires,** **Argentina (Onsite)** **Duration:12+ Months** **JD**: Need experienced Technical Writer **Job Type**: Contract Ability to Commute: - Buenos Aires, Buenos Aires (required) Ability to Relocate: - Buenos Aires, Buenos Aires: Relocate before starting work (required)
-
Senior Technical Writer
hace 5 meses
Buenos Aires, Argentina Tekskills Inc A tiempo completo**Job Title: Senior Technical Writer** **Location: Buenos Aires,** **Argentina (Onsite)** **Duration:12+ Months** **JD**: Need experienced Technical Writer **Job Types**: Full-time, Contract Ability to Commute: - Buenos Aires, Buenos Aires (required) Ability to Relocate: - Buenos Aires, Buenos Aires: Relocate before starting work (required)
-
Senior Technical Writer
hace 5 meses
Buenos Aires, Argentina Infoservices LLc A tiempo completo**Job Title: Sr. Technical Writer** **Location: Buenos Aires - Argentina** **Duration: 12+ Months** **Skillset and Experience Required**: 10+ years of Technical writing exp **Job Type**: Contract **Salary**: $70.00 - $75.00 per hour
-
Technical Writer
hace 5 meses
Buenos Aires, Argentina Irisity A tiempo completo**About the position**: **Key Responsibilities**: - Research, write, and edit technical documentation, including user manuals, API documentation, installation guides, system operations, and software/hardware specifications. - Create clear, concise, and well-organized content that effectively communicates complex technical information to various audiences. -...
-
Technical Writer
hace 5 meses
Buenos Aires, Argentina Modus Create A tiempo completoHello! Are you ready to Work from Home and transform your career? If you have great consulting skills and know you can consistently delight our customers and help grow our accounts, Modus is the perfect fit for you. Our high performance team helps our clients to build awesome solutions to accomplish their goals and vision. Are you interested in working from...
-
Content Writer
hace 2 meses
Buenos Aires, Argentina Jampp A tiempo completo**Content Writer / Marketing Writer** We are looking for a **Content Writer** to work with Jampp's Marketing team! **ABOUT JAMPP** Jampp is a programmatic advertising platform used by the most ambitious companies to accelerate their mobile businesses. Founded in 2013, Jampp leverages machine learning, creative optimization and proprietary advertising...
-
Technical Writer
hace 3 meses
Buenos Aires, Argentina Avature A tiempo completoTwo main pillars of Avature’s platform are a powerful configurability combined with a sophisticated user experience. For both aspects, technical writers are a big part of helping users learn how to make the most of every single feature at their disposal. The team is responsible for making sure that every document required (or already created) by any other...
-
Business Analyst
hace 3 meses
Buenos Aires, Argentina ISR Division Systems, LLC A tiempo completo**Position Summary**: As a Business Analyst & Specifications Writer you will play a crucial role in defining and delivering innovative solutions that meet our customers' needs. You will work closely with cross-functional teams, including engineering, design, and sales, to drive product development from ideation to launch. Your analytical skills and...
-
Wholesale Kyc
hace 6 meses
Buenos Aires, Argentina JPMorgan Chase & Co A tiempo completo**JOB DESCRIPTION** The Wholesale KYC Operations (WKO) Technical Writer is responsible for the writing, editing and managing of knowledge management assets for the WKO AML/KYC Program. Knowledge management assets include procedures, user guides, contextual help and communication for the firm wide Global Know your Customer Standards as they relate to...
-
Technical Content Specialist
hace 1 mes
Buenos Aires, Argentina SupportYourApp A tiempo completoUnlock Your Potential as a Technical WriterAre you passionate about crafting compelling content that helps others? Do you have a knack for distilling complex information into clear, concise language?We're seeking a skilled Technical Writer to join our team at SupportYourApp, a leading provider of Support-as-a-Service solutions. As a Technical Writer, you'll...
-
Technical Writer
hace 1 mes
Buenos Aires, Argentina SupportYourApp A tiempo completoPassionate about the world of tech? What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join us as a Technical Writer today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People...
-
Business Analyst
hace 3 meses
Buenos Aires, Argentina ISR Division Systems, LLC A tiempo completoPosition Summary:As a Business Analyst & Specifications Writer you will play a crucial role in defining and delivering innovative solutions that meet our customers' needs. You will work closely with cross-functional teams, including engineering, design, and sales, to drive product development from ideation to launch. Your analytical skills and strategic,...
-
Senior Content Writer
hace 5 meses
Buenos Aires, Argentina REGEX SEO A tiempo completo**We're not just another agency, and we're searching for someone who is looking for a job as unique as we are.**: We’re on the hunt for a Senior Content Writer & Editor. This spacefaring role encompasses the art of **editing**, **crafting content** from the stars, leading training voyages, and piloting **process improvements**. You'll be the cosmic...
-
B2b Content Writer
hace 6 meses
Buenos Aires, Argentina INFUSE A tiempo completo**OUR HIRING PROCESS**: - We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. - At this point, we will invite you to interview with our hiring manager and/or the interview team....
-
Business Analyst
hace 6 meses
Buenos Aires, Argentina ISR Division Systems, LLC A tiempo completo**Compensation**: $1,900.00-$2,300.00 monthly (US Dollars) DOE **Contract Phase**: The initial phase of employment will be as a contractor, providing services remotely. Upon establishment of our Buenos Aires office, the contractor will be offered a full-time position to continue contributions onsite. **Language Proficiency Requirements**: **Key...
-
Technical Writer
hace 6 meses
Buenos Aires, Argentina JPMorgan Chase & Co A tiempo completo**JOB DESCRIPTION** The Wholesale KYC Operations (WKO) Technical Writer is responsible for the writing, editing and managing of knowledge management assets for the WKO AML/KYC Program. Knowledge management assets include procedures, user guides, contextual help and communication for the firm wide Global Know your Customer Standards as they relate to...
-
Technical Team Lead
hace 1 mes
Buenos Aires, Argentina Allata, LLC A tiempo completoAllata is an IT company dedicated to strategy, architecture, and enterprise-level application development with offices in the US, India, and Argentina. We aim to be strategic advisors for our clients, focusing on helping them enhance or scale business opportunities, create efficiencies, automate processes through custom technologies, and find elegant...
-
Commercial Writer, UX
hace 6 meses
Buenos Aires, Argentina Syneos Health Clinical A tiempo completo**Description** **JOB SUMMARY** The Commercial Writer, User Experience (UX) & Tech-Enabled Instructional Design, serves in a content development role in support of Incentive Compensation Staff and User education. This individual is responsible for implementing solutions designed by the IC Process team. They serve as the writer on project teams, interacting...
-
Content Writer for B2B Tech Companies
hace 2 días
Buenos Aires, Buenos Aires C.F., Argentina Openprovider A tiempo completoAbout the CompanyOpenprovider is a leading ICANN-accredited domain registrar and technology company based in Rotterdam, Netherlands.We're a team of over 80 professionals working remotely from all over the world. Our unique work culture prioritizes flexibility and performance over traditional office hours.As a trusted digital identity provider, we're...
-
Buenos Aires, Buenos Aires C.F., Argentina TripleTen A tiempo completoAbout the Role:We are seeking a talented Technical Content Specialist to join our B2B team at TripleTen, a leading online coding bootcamp. As a Technical Content Specialist, you will be responsible for creating and editing written content for our courses and professional assessments in data science and machine learning.Key Responsibilities:Collaborate with...