Mercedes-Benz Centralized Diagnostic Technician
hace 20 horas
Mercedes-Benz Centralized Diagnostic Technician (CDT)Apply locations Portland Mercedes, Portland, OR 97201
Time type: Full time
Posted on: Posted 4 Days Ago
Job requisition id: R77999
Dealership:L0223 Mercedes-Benz of Portland
Mercedes-Benz of Portland Lithia & Driveway (NYSE:LAD) is the largest automotive retailer in the U.S. and was named a 2022 Oregonian Top Workplaces award winner.
We are one of the fastest-growing companies on the Fortune 500 (#145 in 2023), with over 330+ dealerships worldwide representing over 50 brands in 3 countries
We are committed to growing our company and Growing our People Job OverviewAs a Centralized Diagnostic Technician, you are a specialist for the systematic performance of complex fault diagnosis, checking repair processes, performing final inspections and, if needed, handing the vehicle over to the customer. You support colleagues in systematic fault diagnosis and subsequent repair steps, thus finding professional solutions for difficult cases.
You increase workshop efficiency by optimizing diagnosis procedures and transferring your diagnosis know-how and information on new technical features to your colleagues.
Responsibilities:The CDT is responsible for fixing their customer's vehicle on the first visit as well as supporting their team to do the same.Deliver the best customer experience during every customer interaction.Instruct and support qualified technicians and system technicians in diagnosis and troubleshooting work.Basic knowledge of quality control loops and processes.A high level of willingness to learn and potential to learn.Represent the company and the Mercedes-Benz brand, thinking and acting in a service-oriented manner.Be a team player focused on providing exemplary customer service.Maintain a professional appearance and work ethic.Effective interpersonal communication skills.Requirements:18 years of age or older.Current and valid driver's license.Must be able to relocate to Portland, Oregon area - relocation assistance available.Automotive technician experience is required.We Offer Best in Class Industry Benefits:Competitive pay.Medical, Dental and Vision Plans.Paid Holidays & PTO.Short and Long-Term Disability.Paid Life Insurance.401(k) Retirement Plan.Employee Stock Purchase Plan.Lithia Learning Center.Vehicle Purchase Discounts.Wellness Programs.High School graduate or equivalent, 18 years or older required.
Acceptable driving record and a valid driver's license in your state of residence necessary for select roles.
We are a drug-free workplace.
We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status).
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
About UsAt Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life.
Our focus is on making the customer experience better; as we aim to meet our customers' needs whether in person, online, or a combination of both.
Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD).
Drive your career forward with roles in Sales, Finance, Service, Technology, and Corporate.
With thousands of vehicles and hundreds of locations, the career possibilities are endless.
Join us as we accelerate towards growth in automotive and beyond
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