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Business Development Service Center Representative
hace 2 semanas
Join the Winning Team at Mercedes-Benz of Gilbert Mercedes-Benz of Gilbert is a family-owned and independently operated dealership that prides itself on exceptional service and a state-of-the-art facility.
Serving the Gilbert area, we're known for our successful sales and service team, and we're on the lookout for dedicated, motivated individuals to join us asCustomer Service Representatives
If you thrive in a fast-paced environment and love connecting with customers, this is the opportunity for you.
Automotive BDC experience is a plus, but we're happy to train the right candidate
Hours of availability are Monday through Saturday.
Must be available to work within those days.
WHAT WE OFFER: BenefitsPromotes from withinFull time schedule with two sequential days offRESPONSIBILITIES: Manage inbound calls and make outbound follow-up calls to recent service customersRespond to email inquiries in a professional, timely, and friendly mannerEngage daily with customers via phone (similar to call center operations)Direct customers to product information resources, including online platformsFrequently check and respond to emails promptlyREQUIREMENTS: Strong verbal and written communication skillsAbility to handle objections confidently over the phoneCall center experience preferred but we will train the right candidate.Time management, prioritization skills, and the ability to multi-task are requiredSelf-motivated and goal orientedMust work well within a team environmentWork well being behind a computer all dayFamiliar and comfortable using a computer, Microsoft Office products and the ability to learn new computer applications.Must be willing to submit to a drug screen prior to employment
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