Investigation Specialist

We are a diverse team that takes pride in understanding the perspectives of others. We fully embrace working remotely and we are eager to act, improve, and accelerate progress inside and outside of our organization.
To drive revolutionary changes in society and make crypto useful, we delight our customers with world-class products, deep care, and intentional empathy.
Your Purpose As a Compliance Process Improvement Specialist, you will focus on enhancing processes related to compliance across all the organization and in all jurisdictions we operate. This role aims at ensuring our processes are efficient, organized, properly documented, and up to date. You will also contribute to the global compliance strategy based on a strong data-driven approach, being responsible for building metrics, conducting analyses to identify potential AML risks, and providing insights to design new tools or processes for compliance and AML.
Reports To Interim Chief Compliance Officer
Who You Are Bachelor's degree in finance, law, engineering, business administration, or related fields.Minimum of 5 years of experience in managing process improvement, data analytics, and/or compliance workflows.Prior experience in financial services, risk areas, and AML is highly preferred.Proven track record of innovation, creative problem-solving, and delivering high-quality results.Fluency in both Spanish and English is mandatory.Ability to embrace change and thrive in an ever-evolving department.What You Will Do Conduct process mapping, documentation, and optimization to streamline compliance prevention procedures.Proactively monitor and mitigate AML risks by implementing robust control mechanisms.Foster strong relationships with cross-functional teams, including Operations, Business Continuity, Fraud, Legal, and Product.Build dashboards and reports to monitor compliance KPIs and OKRs.Identify suspicious behaviors and construct user profiles using analytical tools.Perform analysis to create and calibrate rules and alerts.Drive and execute various analytical projects within the compliance team.Proactively identify opportunities for improvement in current processes.Research in Diversity, Equity, and Inclusion suggests that individuals may hesitate to apply for jobs if they do not meet all the listed criteria. At Bitso, we value diversity and your unique strengths could be just what we're looking for. If this role excites you but you don't match every point in the description, we still want to hear from you.
Who We Are
With over 8 million users, Bitso is the leading cryptocurrency platform in Latin America. We are developing the cryptocurrency ecosystem in the region and enabling financial inclusion. We believe crypto is the future of finance, and we're committed to making it useful by providing equal access to safe and intuitive financial products.
When we hire people for our team, we specifically test for the following traits in addition to our cultural values:
Mission-Driven: We seek individuals who are passionate about crypto and Bitso's mission and resilient in facing industry challenges.
High Sense of Urgency: We prioritize candidates who demonstrate a high sense of urgency and responsibility.
Exceptional Hard Skills: We seek individuals who possess exceptional skills in their respective fields, with no room for mediocrity.
Self-Management: We look for individuals who can independently manage their work, career, and professional development.
At Bitso, you are taking the front seat on the edge of crypto innovation, creating the next generation of crypto-powered products.
So for those willing to commit, adapt, and pioneer the most important change of the century we offer:
Me Time program, including unlimited paid time off.Remote-first work environment.Employee Stock Option program.Zero trading fees through our Bitso Alpha app.Extended Family Leave Policy: all birthing parents, non-birthing parents, and adopting parents are eligible for a 4-month leave.Premium health, dental, and life insurances in Mexico, Gibraltar, Colombia, USA, Brazil, and Argentina.Monthly stipend for gym memberships, relaxation activities, sports equipment, cooking classes, books, entertainment, and more.Want to leave an undoubtedly legacy with us? Fasten your seatbelt and join this spaceship, where you will find exponential growth and the opportunity to thrive

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