Customer Support Specialist With German
hace 1 semana
Become a Customer Support Specialist with German We are on the lookout for an enthusiastic Customer Support Specialist fluent in both German and English, to deliver top-notch customer support and contribute significantly to the success of our clients' experiences. Join our vibrant and collaborative team to help us achieve exceptional customer satisfaction. Key Responsibilities Provide top-notch customer service by promptly addressing inquiries, resolving issues efficiently, and ensuring customer satisfaction. Research and deliver accurate, timely responses to inquiries received through phone, email, and live chat channels. Utilize internal and external resources to offer exceptional service. Identify and escalate urgent or unresolved issues to the appropriate internal teams. Redirect calls to the correct departments when necessary, and accurately document customer interactions in line with standard operating procedures. Identify and communicate emerging patterns or trends in resolved issues. Aim to deliver high-quality customer satisfaction by ensuring all calls are handled professionally, following the client's established quality guidelines. Follow company protocols, KPIs, and guidelines to ensure consistent and standardized service delivery. Foster teamwork and collaboration by working closely with colleagues, supervisors, and other departments to address customer issues, share insights, and contribute to a positive team dynamic. Skills and Qualifications Strong proficiency with common PC applications. Fluent in German, with at least C1-level proficiency strong verbal and written communication skills in German. Flexible, friendly, and resilient, with a high degree of independence and reliability. Excellent conversational skills, fluency in the language, and clear pronunciation in German. Strong communication and teamwork abilities. Basic knowledge of credit card systems is a plus. Reasons to Join Our Team Competitive remuneration package based on experience, skills, and performance. Permanent contract. Private health and life insurance. Fully remote position based in Croatia. Join a dynamic and creative team with a supportive and positive atmosphere. Work in a highly-rated environment, with excellent employee reviews. Access to resources and tools that will help you reach your full potential. How to Apply for the Customer Support Specialist Role If you are enthusiastic about delivering exceptional customer support and meet the above criteria, we encourage you to apply Click the 'Apply Now' button to submit your application, reshaping the customer service experience with your skills. Our Pledge to Diversity Inclusion We are devoted to enhancing a work environment that celebrates diversity and embraces inclusion. We believe that diverse experiences lead to richer innovation and a thriving workplace culture. We encourage individuals from varied backgrounds to join our team and contribute to our collective success.
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Customer Care Specialist With German
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Resistencia, Argentina Wibit Consulting & Services A tiempo completoIn Collaboration, We Are Hiring: German-Speaking Remote Customer Care Specialist We're excited to work with a highly-rated BPO to recruit German-speaking Customer Care Specialists to support customers of a rental booking search engine platform. This fully remote role is open to applicants residing in Serbia , offering a stable position within a company known...
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Customer Care Specialist With German
hace 1 semana
Resistencia, Argentina Wibit Consulting & Services A tiempo completoIn Collaboration, We Are Hiring German-Speaking Customer Care Specialists for Remote Work in Hungary Our client, a highly-rated BPO known for its excellent employee satisfaction, is seeking experienced German-speaking Customer Care Specialists to provide top-tier support for a cooler manufacturing company. This is a full-time, remote opportunity where you'll...
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Customer Success Engineer With German
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Resistencia, Argentina Infotree Global Solutions A tiempo completoCustomer Success Engineer with German Job Description: In a rapidly evolving economic landscape, the demand for efficient and innovative IT solutions is crucial. Our company, a leader recognized for excellence in Secure Access Service Edge (SASE) and SD-WAN technologies, is spearheading this transformation. Our commitment to cybersecurity solutions...
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Customer Success Engineer With German
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Talent Acquisition Specialist
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Customer Care Specialist With Dutch
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German Customer Service
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Resistencia, Argentina Recruit4Work Sl A tiempo completoGreece is known as a beautiful holiday destination but did you know you are also able to move there and start a new job We can help you make this happen, we can offer you a job in an ambitious, international company in which you are able to help customers with their questions. Further, you will be experiencing the way of living in Greece, you can try the...
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Senior Technical Customer Support
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Digital Marketing Executive With German
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Quality Analyst With German
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Customer Support Team Leader With Dutch/Flemish
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Resistencia, Argentina Wibit Consulting & Services A tiempo completoIn collaboration we are working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Team Leader to join their Customer Support teams in Riga. Location: Riga, Latvia Employment type: Full-time DUTIES AND RESPONSIBILITIES: To motivate, develop, and mentor team members in a dynamically changing environment Drive process performance to achieve...
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Software Application Support Specialist
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Resistencia, Argentina Management Events A tiempo completoWe are looking for Software Application Support Specialist to strengthen our team in Helsinki At Management Events, we are committed to delivering top-tier software experiences to both our internal teams and global customers. As a Software Application Support Specialist, you'll be a key player in ensuring optimal performance and services of our software...
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It Support Specialist
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Resistencia, Argentina Recruitment Room A tiempo completoRequirements ? You have initial experience in IT support and can identify faults flexibly and quickly and install individual IT solutions ? You have a high level of customer and service orientation ? You feel comfortable using ticket systems such as Zendesk, Intercom or similar ? You have good knowledge of common operating systems, software applications and...
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Freelance Sales Specialist
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Resistencia, Argentina Wibit Consulting & Services A tiempo completoIn collaboartion we are working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Turkish-speaking Customer Service Representative for their Lisbon office. Location: Lisbon, Portugal Employment type: Full-time Remuneration: Base salary. DUTIES AND RESPONSIBILITIES: Provide support to Content Creators/Influencers across Social Media on...
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Customer Lifecycle Manager With Dutch
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Customer Service Representative With Polish
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Multilingual Opportunities In Barcelona
hace 1 semana
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Customer Care Specialist
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