Technical Support Specialist with Norwegian Language Expertise
hace 3 días
In a fast-paced environment, Wibit Consulting & Services (WibitCS) is seeking a skilled Customer Support Representative to join their team in Malta. This role offers a unique opportunity to make a positive impact on the digital world.
Location: Qormi, Malta (office) or remote from anywhere in Malta
Employment Type: Full-time
Estimated Salary: €30,000 - €45,000 per annum, depending on experience and qualifications.
About the RoleThis Customer Support Representative position requires a strong understanding of customer needs and preferences, excellent communication skills, and the ability to work in a dynamic environment. The successful candidate will be responsible for responding to customer inquiries via email, maintaining a positive attitude, and following established procedures and policies.
- Provide exceptional customer service by responding to customer inquiries in a timely and professional manner.
- Utilize problem-solving skills to resolve customer complaints and concerns.
- Maintain accurate records of customer interactions and correspondence.
To succeed in this role, you should possess:
- Native or fluent Norwegian language skills both verbally and in writing.
- Excellent written and verbal communication skills in English.
- Able to work flexibly and adapt quickly to changing priorities and deadlines.
- Demonstrated ability to maintain confidentiality and handle sensitive information with discretion.
- Familiarity with online gaming or e-commerce industries is an asset.
As a valued member of our team, you can expect:
- An opportunity to make a positive impact on the digital world by contributing to the online safety of customers and their users.
- A stimulating and rewarding job in a fast-moving, innovative tech company.
- Career opportunities within a management or expert field.
- Addditional vacation days, flexible working arrangements, and a comprehensive benefits package.
- Relocation packages for international applicants.
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