Technical Product Owner for Contact Center
hace 2 días
BETSOL, a cloud-first digital transformation and data management company, is seeking a skilled Technical Product Owner to lead the development and implementation of its Contact Center strategy.
This critical role involves working with technical staff, prioritizing tasks, and managing assignments from the product backlog. The successful candidate will lead the technical governance, delivery, maintenance, enhancements, and other responsibilities for all contact center products, including routing, workforce management, quality management, and reporting.
The ideal candidate has 2+ years of experience managing Contact Center technology deployments, product owner type roles, and best practices for all aspects of Contact Center (WFM, QM, Reporting, Routing) for chat, voice, and other channels. Strong knowledge of modern Software Development and Architecture, UX experience, and Agile team experience are also required.
Responsibilities include leading vendors and engineers to support the sustainment of the product, managing releases and regular business requests, and collaborating with the Contact Center Engineering team. The successful candidate will also stay up-to-date on emerging contact center technology and contribute to the enterprise strategy for Contact Center.
-
Product Owner
hace 6 días
Buenos Aires, Buenos Aires C.F., Argentina Elder Care Homecare A tiempo completoProduct Owner - Contact Center OperationsBE PART OF A HIGH-PERFORMING TEAM THAT DELIVERS EXCEPTIONAL CONTACT CENTER EXPERIENCES AT ELDER CARE HOME CARE!About UsElder Care Homecare is a leading provider of innovative home care solutions. We're committed to delivering exceptional care to our clients, and we're seeking a highly skilled Product Owner to join our...
-
Product Owner
hace 2 días
Buenos Aires, Buenos Aires C.F., Argentina Elder Care Homecare A tiempo completoProduct Owner - Contact Center TechnologyCompany Description: BETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries.BETSOL team holds several engineering patents, is recognized with industry awards, and BETSOL maintains a net promoter score that is 2x the industry...
-
Contact Center Technology Strategist
hace 6 días
Buenos Aires, Buenos Aires C.F., Argentina Elder Care Homecare A tiempo completoContact Center Technology StrategistBECOME A KEY PLAYER IN ELDER CARE HOME CARE'S CONTACT CENTER TECHNOLOGY STRATEGY!Company OverviewElder Care Homecare is a leading provider of innovative home care solutions. We're dedicated to delivering exceptional care to our clients, and we're looking for a highly skilled Contact Center Technology Strategist to join our...
-
Technical Product Owner
hace 5 días
Buenos Aires, Buenos Aires C.F., Argentina Betsol A tiempo completoTechnical Product OwnerCompany DescriptionBETSOL is a cloud-first digital transformation and data management company offering products and solutions to both enterprises and consumers.BETSOL's Data Management product lines include Zmanda (Zmanda.com).BETSOL Global IT Services (BETSOL.com) builds and supports end-to-end enterprise solutions, reducing...
-
Technical Product Owner
hace 7 días
Buenos Aires, Buenos Aires C.F., Argentina Rio Tinto A tiempo completoJob SummaryWe are seeking a skilled Senior Product Owner to join our team at Rio Tinto. In this role, you will be responsible for creating and maintaining requirements documentation and user stories to guide development efforts.Key ResponsibilitiesCreate and maintain requirements documentation and user stories to guide development effortsAct as a liaison...
-
Technical Product Leader
hace 5 días
Buenos Aires, Buenos Aires C.F., Argentina Betsol A tiempo completoRole SummaryThe Technical Product Owner is responsible for integrating product ownership with technical project management to oversee large-scale infrastructure and automation initiatives. This role involves managing complex projects within an enterprise environment, ensuring successful delivery through thorough planning, execution, and stakeholder...
-
Analytics Product Owner
hace 6 días
Buenos Aires, Buenos Aires C.F., Argentina Sms Sudamerica A tiempo completoAbout the RoleSms Sudamerica is seeking an experienced Analytics Product Owner to own and drive the development of our analytics products. This individual will have at least 3 years of experience in product management, a strong ability to collaborate with cross-functional teams, and a passion for delivering value through data-driven solutions.This role is...
-
Lead Product Owner
hace 7 días
Buenos Aires, Buenos Aires C.F., Argentina Lenovo A tiempo completoLead Product Owner - Content & Digital ShelfKimberly-ClarkYou were made to do this work: designing new technologies, diving into data, optimizing digital experiences, and constantly developing better, faster ways to get results.You want to be part of a performance culture dedicated to building technology for a purpose that matters.You want to work in an...
-
Senior Product Manager for CCaaS Solutions
hace 6 días
Buenos Aires, Buenos Aires C.F., Argentina Elder Care Homecare A tiempo completoSenior Product Manager for CCaaS SolutionsJUMPSTART YOUR CAREER AS A SENIOR PRODUCT MANAGER FOR CCaaS SOLUTIONS AT ELDER CARE HOME CARE!Job OverviewWe're seeking an experienced Senior Product Manager to lead the development and implementation of our contact center solutions. This role will involve working closely with cross-functional teams to drive...
-
Technical Product Owner
hace 13 horas
Buenos Aires, Buenos Aires C.F., Argentina Hogarth Worldwide A tiempo completoJob Title: Middle/Senior Full Stack EngineerJob Type: Full-timeLocation: Remote or On-siteAbout the Role: We are seeking a highly skilled Middle/Senior Full Stack Engineer to join our team. The successful candidate will be responsible for designing, developing, and deploying software solutions that meet the highest standards of quality and reliability.Key...
-
Administrativo/A De Contact Center
hace 5 días
Buenos Aires, Buenos Aires C.F., Argentina Centro De E-Learning A tiempo completoNos encontramos en la búsqueda de Administrativos para Contact Center, para el área de informes de carreras de nuestro centro de e-learning ¿Cuál es tu desafío?: Brindar información y asesoramiento al alumnado en materia de inscripciones, admisiones, pagos,etc Atención y resolucion de consultas/reclamos de manera omnicanal.**Requisitos**:Para tomar...
-
Buenos Aires, Buenos Aires C.F., Argentina Cider Sa A tiempo completoNos encontramos en búsqueda de Especialista en Implementación de Contact Center para importante empresa multinacional de software que proporciona equipos y servicios de comunicación a empresas de telecomunicaciones, ISP y proveedores de datos.Orientamos la búsqueda a estudiantes o graduados de carreras universitarias afines a Ingeniería de...
-
Product Owner
hace 5 días
Buenos Aires, Buenos Aires C.F., Argentina Ualá A tiempo completo#SomosUalá, una fintech que nació de la convicción de trabajar por la inclusión financiera y en un producto digital basado en las últimas tecnologías.Queremos que más gente tenga acceso al sistema financiero, que puedan realizar sus transacciones personales de manera más fácil, transparente, cuándo quieran y dónde quieran.Qué estamos...
-
Agile Product Owner
hace 2 días
Buenos Aires, Buenos Aires C.F., Argentina Softgic A tiempo completoWe are looking for a talented and experienced Agile Product Owner to join our team at Softgic. As a key member of our product development team, you will be responsible for defining and prioritizing product backlogs, working closely with cross-functional teams to deliver high-quality products that meet the needs of our clients.Your primary focus will be on...
-
Buenos Aires, Buenos Aires C.F., Argentina Cider Sa A tiempo completoPerfil RequeridoBuscamos un Especialista en Implementación de Contact Center con amplia experiencia en desarrollo de IVR, programación y Web Services. El candidato ideal tendrá conocimientos en implementaciones de Soluciones de Contact Center (Inbound y Outbound), personalización de estadísticas y integración de software CTI con CRMs.Requisitos Clave-...
-
Buenos Aires, Buenos Aires C.F., Argentina Activo Contact Center A tiempo completoActivo Contact Center, una empresa líder en contactos, busca atendedores de llamadas para ofrecer servicios de telecomunicaciones altamente conocidos. Nuestro objetivo es brindar experiencias excepcionales a nuestros clientes.El puesto ofrece la oportunidad de trabajar cinco días a la semana, con un horario flexible que incluye 4 días entre lunes y...
-
Product Owner
hace 3 días
Buenos Aires, Buenos Aires C.F., Argentina Unilever A tiempo completoEstamos buscando un/a Product owner para nuestro equipo de U PRO.Unilever Profesional es la unidad de negocio enfocada en el desarrollo de productos para la limpieza e higiene institucional, que busca contribuir y potenciar el trabajo de hoteles, restaurantes, lavanderías y otras instituciones, aplicando toda la experiência, innovación y recursos de...
-
Technical Owner
hace 47 minutos
Buenos Aires, Buenos Aires C.F., Argentina Galicia Seguros A tiempo completoSeguimos trabajando en la Evolución Digital de nuestro negocio.Estamos generando un ecosistema de servicios basados en la tecnología, queremos ofrecer las mejores soluciones a nuestros clientes y socios comerciales, y que su experiência con Galicia Seguros sea única.Queremos que seas el próximo Technical OwnerTu principal propósito como TO va a ser...
-
Gerente de Contacto
hace 2 días
Buenos Aires, Buenos Aires C.F., Argentina Boldt S.A A tiempo completo**Descripcion del Puesto** Buscamos un profesional con experiencia en el área de contact center para gestionar de forma eficaz todas las comunicaciones entrantes y salientes, asegurando una adecuada atención a los socios y al público en general. Las principales responsabilidades incluyen:Efectuar llamadas de gestión a los socios y clientesBrindar un...
-
Profesionales de Contact Center
hace 5 días
Buenos Aires, Buenos Aires C.F., Argentina X-28 Alarmas A tiempo completoEn X-28 Alarmas estamos comprometidos con la innovación y el crecimiento continuo. Por eso, estamos buscando un equipo de especialistas en retención de cobranzas y contact center que puedan sumar valor a nuestras operaciones y contribuir a nuestra misión de ser líderes en sistemas de seguridad electrónica. Los candidatos seleccionados tendrán acceso a...