Global Patient Operations Specialist

hace 1 semana


Buenos Aires, Buenos Aires C.F., Argentina Sagan A tiempo completo

Job Title: Global Patient Operations Specialist

Location: Remote (EST Time zone)

Estimated Salary Range: Up to 2,000 USD per month

About the Role:

We are seeking a skilled Patient Administrative Lead to serve as the primary point of contact for patient inquiries, records management, and operational support. This role requires meticulous attention to detail, a warm but professional demeanor, and the ability to navigate complex systems to secure appointments for patients.

Key Responsibilities:

  • Manage patient records, ensuring accuracy and timely updates.
  • Navigate complex scheduling systems and conduct web research to secure hard-to-obtain appointments.
  • Communicate with patients in a warm, professional manner, demonstrating high EQ and excellent written and verbal communication skills.
  • Oversee and improve operational processes related to patient scheduling and records.
  • Potentially evolve into a supervisory role to manage other administrative assistants and operational staff.

Qualifications:

  • Proven experience in an administrative or patient support role, ideally within the medical or healthcare field.
  • Strong English language ability, both written and spoken, with a low/neutral accent.
  • Exceptional interpersonal skills, with the ability to communicate professionally via phone and email.
  • High attention to detail, with strong organizational and problem-solving skills.
  • Self-motivated, with the ability to work independently in a remote environment.
  • LATAM-based, preferably familiar with U.S. healthcare systems.

Benefits:

  • Competitive salary range of up to 2,000 USD per month.
  • Ongoing training and development opportunities to enhance your skills and career growth.
  • A dynamic and supportive team environment that fosters collaboration and innovation.


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