Global Patient Operations Specialist
hace 1 semana
Job Title: Global Patient Operations Specialist
Location: Remote (EST Time zone)
Estimated Salary Range: Up to 2,000 USD per month
About the Role:
We are seeking a skilled Patient Administrative Lead to serve as the primary point of contact for patient inquiries, records management, and operational support. This role requires meticulous attention to detail, a warm but professional demeanor, and the ability to navigate complex systems to secure appointments for patients.
Key Responsibilities:
- Manage patient records, ensuring accuracy and timely updates.
- Navigate complex scheduling systems and conduct web research to secure hard-to-obtain appointments.
- Communicate with patients in a warm, professional manner, demonstrating high EQ and excellent written and verbal communication skills.
- Oversee and improve operational processes related to patient scheduling and records.
- Potentially evolve into a supervisory role to manage other administrative assistants and operational staff.
Qualifications:
- Proven experience in an administrative or patient support role, ideally within the medical or healthcare field.
- Strong English language ability, both written and spoken, with a low/neutral accent.
- Exceptional interpersonal skills, with the ability to communicate professionally via phone and email.
- High attention to detail, with strong organizational and problem-solving skills.
- Self-motivated, with the ability to work independently in a remote environment.
- LATAM-based, preferably familiar with U.S. healthcare systems.
Benefits:
- Competitive salary range of up to 2,000 USD per month.
- Ongoing training and development opportunities to enhance your skills and career growth.
- A dynamic and supportive team environment that fosters collaboration and innovation.
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