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Healthcare Service Coordinator
hace 1 semana
About Us: At Keplr Vision, we're committed to delivering exceptional patient care and experiences. As a Patient Care Coordinator, you'll be part of our team that sets the standard for outstanding service in healthcare.
Your Role: As a friendly and professional first point of contact, you'll assist patients with scheduling and inquiries, greet and check in patients, manage front desk tasks with attention to detail, and ensure smooth patient flow through excellent time management and multitasking skills.
What You'll Do:
- Provide exceptional customer service over the phone, assisting patients with scheduling and inquiries
- Greet and check in patients with a warm smile and professional demeanor
- Manage various front desk tasks efficiently and effectively
- Ensure seamless patient flow through expert time management and multitasking skills
What We're Looking For:
Requirements:
- 1+ year of customer service experience (healthcare experience a plus)
- Strong communication skills to interact professionally and courteously with patients
- Tech-savviness with basic computer skills and ability to learn new systems quickly
- A positive attitude and ability to stay organized under pressure
Why Work With Us:
We believe in promoting from within and offer career growth opportunities as you gain experience and develop your skills. Our supportive, team-oriented environment values your contributions and encourages your growth. If you're passionate about providing outstanding patient care and creating an unforgettable first impression, we want to meet you.