Application Systems Specialist
hace 4 días
As a Technical Application Support Specialist at LineTen, you will play a crucial role in delivering exceptional customer experiences across our platforms. Your expertise will ensure seamless incident resolution, efficient communication, and continuous improvement of our services.
Main Responsibilities:- Own technical incidents from start to finish, logging issues, updating clients, and escalating to relevant teams when necessary.
- Draft and disseminate support-related messages to stakeholders as required.
- Develop training programs to enhance end-user proficiency across LineTen platforms.
- Foster collaboration between teams to drive project success.
- Proven analytical and problem-solving skills, with ability to think critically and creatively.
- Exceptional written and verbal communication skills, with ability to engage diverse audiences.
- Ability to work collaboratively in a fast-paced environment, with strong time management and organisational skills.
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Application Support Specialist
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