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Enterprise Software Engineer Specialist

hace 1 semana

Rosario, Santa Fe, Argentina Tbwa ChiatDay Inc A tiempo completo
About the Role
As a Customer Success Engineer at Tbwa Chiat/Day Inc, you will play a vital role in ensuring clients achieve their desired outcomes and maximize value from our products or services. This position combines technical expertise with strong interpersonal skills to drive customer satisfaction, retention, and growth.

About You
We are looking for a highly skilled and experienced professional to join our team as a Customer Success Engineer. The ideal candidate will have a strong technical background, excellent problem-solving and analytical skills, outstanding communication and interpersonal abilities, and a passion for helping others succeed.

Responsibilities
Some of the key responsibilities of this role include:
  • Providing expert guidance, support, and solutions throughout the customer journey
  • Troubleshooting technical issues reported by customers and providing timely and effective solutions
  • Delivering product demonstrations and training sessions to customers
  • Collaborating with product development teams to translate customer needs into feature enhancements