Shopify Expert

Job Description

We are seeking a highly skilled Shopify Expert - IT Support to join our team at AgileEngine. As a Shopify Expert - IT Support, you will be responsible for providing technical support and solutions to clients using Shopify.

Your primary goal will be to resolve critical issues that negatively impact the customer experience, particularly those affecting checkout or store access. You will work closely with internal teams to ensure timely and effective resolution of these issues.

This is an excellent opportunity for a talented individual who is passionate about technology and committed to delivering outstanding results.

• Key Responsibilities:
• Provide first-level technical support to clients via phone, email, or chat.
• Foster a positive and professional attitude while providing exceptional customer service.
• Maintain a high level of knowledge and stay up-to-date with the latest technologies and procedures.