Cloud Services Specialist
hace 5 días
This role is part of a Global EY Microsoft 365 support team, providing expert technical support and services for the M365 platform. As an M365 Specialist, you will be responsible for configuring, implementing, and managing M365 services to ensure seamless integration with existing infrastructure and applications.
The ideal candidate will have extensive experience working with M365 implementations across multiple sites and geos. They should possess a strong understanding of attribute management as it relates to O365 identities, including user objects, O365 Groups, Exchange shared mailboxes, and License Management. Additionally, they should be skilled in integrating internal infrastructures and processes with Office 365 cloud environments, including security and RBAC models.
Responsibilities
- Implementing and managing M365 services, including identity lifecycle management and license assignment
- Collaborating with engineers and operations staff to test, implement, and transition new services or upgrades to existing core foundational services in the M365 space
- Providing technical guidance and support for M365-related issues
- Identifying opportunities for process improvements and recommending solutions
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