Cloud Operations Engineer
hace 3 días
About Us
Tbwa Chiat/Day Inc is a global leader in the Sales Performance Management (SPM) market, empowering revenue leaders to design smarter go-to-market strategies and maximize seller performance.
We're committed to creating a diverse environment and are proud to be an equal opportunity employer. Our solutions are trusted by industry leaders like T-Mobile, ServiceNow, Wawanesa Bank, Shaw Industries, Moody's, Stryker and hundreds more.
Job Description
We're seeking a highly skilled Senior Cloud Operations Engineer I to join our global, multidisciplinary team of cloud engineers, Customer Support, Development, Architecture, and Quality Assurance teams.
You will be working on implementing and supporting new features and enhancements to the Incentive Compensation Management products, contributing and guiding technical work on services supporting Incentive Compensation Management pipeline, and helping to scale the team by mentoring cloud operation engineers.
Key Responsibilities
- Lead infrastructure service requests towards customer-focused resolution and improvements.
- Continually monitor and tune application infrastructure and services to assure optimal performance, availability, and utilization of resources.
- Work with application teams to automate application configuration changes, setup, and deployment.
- Provide technical solutions to automate processes or functions to improve business operations.
- Engineer, deploy, and support releases, enhancements, and upgrades or new services throughout non-production and production environments.
Requirements
We're looking for a candidate with:
- Bachelor's degree in Computer Science, Software Engineering, or equivalent experience with 4+ years of professional experience in a CloudOps / DevOps role.
- Experience with supporting, maintaining, and developing on cloud platforms such as Amazon Web Services, Azure, and IBM.
- Experience in automation and software development, with proficiency in one or more programming languages.
- Previous experience with client-facing production services and incident management.
- A track record of being able to learn innovative technologies and frameworks.
- Hands-on experience with CI/CD pipeline development and management.
- Good knowledge of infrastructure and application performance monitoring solutions.
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