Strategic Business Support Leader
hace 3 días
SAP is a leader in enterprise software and related services. We help over 400,000 customers worldwide work together more efficiently and use business insight more effectively.
As a Strategic Business Support Leader, you will be part of the Business Agility, Support and Enablement team, which serves as a liaison between customer-facing roles and their daily applications, sales processes, and technical development.
About the RoleYou will manage and empower your team to succeed by embracing our support strategy and ensuring focus on our goals. You will use empathy and business acumen to raise support performance and business impact.
The ideal candidate has a proven track-record of leading dynamic projects with complex stakeholders or diverse teams. Excellent communication skills are essential, as well as the ability to balance empathy, business priorities, and set boundaries.
A trusted partner who knows how to balance business asks with support readiness and technical opportunities is required. The role involves contributing to the team strategy, setting up and aligning capacity, refining processes for best-in-class support execution and business contribution.
About SAPSAP innovations help customers connect global industries, people, or platforms. We believe we are made stronger by the unique capabilities and qualities that each person brings to our company.
We invest in our employees to inspire confidence and help everyone realize their full potential. Our culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone feels included and can run at their best.
About the TeamThe Business Agility, Support and Enablement team is a highly collaborative team ethic with a strong commitment to personal development. We specialize in bringing high-quality, user-oriented support to make complex situations simple and connect the dots for a smoother end-to-end experience.
This includes training and informing users along each step of the way. The team is spread across the world with three main hubs in Prague, Manila, and Buenos Aires.
Salary and BenefitsThe estimated salary for this role is $120,000 per year, plus benefits including health insurance, retirement plan, and paid time off.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities.
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