Healthcare Appointment Coordinator

hace 3 días


Buenos Aires, Buenos Aires C.F., Argentina Sagan Recruitment A tiempo completo
Company Overview
Sagan is a membership community that connects global talent with US-based businesses. We bridge the gap between international candidates and American companies, offering career possibilities in vibrant regions worldwide.

About the Company
Sagan represents a fast-growing healthcare company dedicated to making sleep apnea testing more accessible through at-home diagnostic solutions and partner clinics. Their mission is to help patients take the first step toward better sleep health through compassionate guidance and patient education.

Job Description
The Healthcare Appointment Coordinator will play a crucial role in assisting patients throughout their journey to diagnosis and treatment. This position requires strong phone presence, empathy, and persistence to educate and assist potential patients in scheduling appointments. Ideal candidates will have a background in healthcare, customer service, or patient coordination.

Key Responsibilities:
  • Engage inbound leads via phone, text, and email to educate, qualify, and book appointments
  • Follow up persistently but consultatively, ensuring patients make informed decisions without pressure
  • Maintain a clean pipeline of leads, ensuring timely follow-ups and accurate record-keeping
  • Track performance metrics and provide daily/weekly reports
  • Support partner clinics with administrative tasks as needed

Qualifications:
  • Strong English communication skills, ideally indistinguishable from a North American healthcare admin
  • Experience in healthcare (call center, nursing, or patient coordination preferred)
  • Comfortable with high-volume outreach and multiple follow-ups
  • Empathy-first mindset, with a results-oriented approach to appointment setting
  • Ability to work independently while being part of a mission-driven team


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