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Support Engineer Expert

hace 1 semana


Rosario, Santa Fe, Argentina Supportyourapp Inc. A tiempo completo
About the Role:

We are looking for a skilled Technical Support Engineer to join our global team. As a Technical Support Engineer, you will play a critical role in ensuring our customers receive exceptional technical support. Your primary responsibilities will include resolving technical issues via various channels, maintaining up-to-date knowledge of our clients' products and services, and collaborating with other teams to deliver a seamless customer experience.

Key Skills:

  • Excellent communication and interpersonal skills
  • Strong problem-solving and analytical skills
  • Experience with CRM systems and ticketing software
  • Knowledge of Windows and Linux operating systems
  • Familiarity with cloud-based systems and network architecture

About Our Company:

SupportYourApp Inc. is a leading provider of Support-as-a-Service solutions for tech companies worldwide. With a presence in over 30 countries and speaking over 60 languages, we offer a unique opportunity to work in a multicultural and multilingual environment. Our company culture values inclusivity, diversity, and employee well-being, making us an ideal place to grow your career in technical support.