Cybersecurity Network Specialist
hace 2 días
We are seeking a highly skilled Network Support Engineer to join our team. As a key member of our infrastructure support team, you will be responsible for monitoring network performance, identifying and troubleshooting issues, and collaborating with third-party providers to resolve incidents.
Key Responsibilities:
- Monitor customer services and respond to alarms and customer-initiated incidents
- Interact with third-party providers to troubleshoot issues
- Own and coordinate efforts for incident resolution, including in-depth analysis and joint trouble-shooting with vendors or customers
- Coordinate planned maintenance and suggest best practice changes
- Contribute to the organization's knowledge database
Requirements
To succeed in this role, you will need:
- A solid foundation in operational knowledge of current platforms (IP, Mobile Data, Transmission) and strong technical skills in troubleshooting (TCP/IP, MPLS, BGP, QoS, DWDM)
- Experience working in an international telecom environment (NOC, Technical Support)
- Demonstrated ability to take on operational leadership and make immediate decisions
- Strong analytical capabilities and excellent communication skills
- Fluent professional English and Spanish
About Tietoevry
Tietoevry is a global technology organization that creates durable technical solutions for digital transformation. We value diversity, equity, and inclusion and encourage applicants from all backgrounds to join our team.
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