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Regional Service Manager
hace 2 semanas
We are looking for a dynamic and results-driven leader to take charge of our service operations across the region. The ideal candidate will possess excellent leadership skills, a strong strategic mindset, and a proven track record of managing large-scale service operations.
This is an exciting opportunity for an experienced professional to join our growing group within the HGV/dealer industry. You will be responsible for driving customer satisfaction, ensuring high-quality services, and overseeing a team of service leaders.
**Key Responsibilities:**
- Demonstrating operational excellence across the Service function, achieving full working efficiency.
- Setting the department vision and driving success.
- Fostering a positive and inclusive work environment among your team.
- Ensuring adherence to all dealership and company standards.
- Delivering staff training to maintain exceptional customer service standards.
- Nurturing positive relationships with customers through prompt service delivery.
- Driving the achievement of dealership standards and KPIs.
- Identifying and implementing process improvements.
**Required Skills and Qualifications:**
- In-depth knowledge of the commercial vehicle or automotive sector.
- Proven experience in working within the commercial truck market.
- Exceptional communication and interpersonal skills.
- Results-driven attitude.
- Possibility of career advancement within our expanding group.
