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Global Sales Enablement Representative

hace 3 semanas


Córdoba, Córdoba, Argentina SupportYourApp A tiempo completo

We're seeking a talented Sales Operations Associate to join our team at SupportYourApp, a leading Support-as-a-Service company dedicated to delivering exceptional technical, customer support, and CX services to tech companies worldwide.

As a Sales Operations Associate, you will thrive in a multicultural and multilingual environment while working from the comfort of your home office.

Your Key Accountabilities:

  1. You will respond to customer inquiries via email and handle additional tasks to ensure seamless communication.
  2. You will design email templates as needed to enhance our customer interactions.
  3. You will conduct research and analysis on products to stay up-to-date with market trends.
  4. You will develop training programs and assessments for consultants to improve their skills.
  5. You will prepare and deliver regular reports upon request to keep stakeholders informed.
  6. You will carefully carry out responsibilities in line with team training and policy to maintain high-quality service delivery.

Your Essential Skills:

  1. You must have excellent English skills (at least C1 for both spoken and written).
  2. You should have experience with AWS or other cloud platforms to navigate complex systems.
  3. You should have strong networking knowledge to establish effective connections.
  4. You should have customer support experience with cloud products to understand user needs.
  5. You should be proficient in Salesforce to manage our CRM effectively.
  6. You should be sales-savvy, experienced in administrative office work, and excellent in interdepartmental and client communication.
  7. You should have a service-driven attitude towards all work, ensuring we provide the best service possible, as quickly as possible, to all customers.
  8. You should have a personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload).

Why Choose Us:

  1. A flexible schedule to suit your needs.
  2. The opportunity to work fully remote, enjoying a better work-life balance.
  3. An inclusive international environment where diversity is celebrated.
  4. Compensation in USD.
  5. Good bonuses for referring friends.
  6. Paid intensive training and probation to ensure your growth.
  7. Work-life balance to recharge and focus on your well-being.
  8. Responsive management interested in your growth and long-lasting cooperation.
  9. Greenhouse conditions for self-development.