Snack Food Operations Manager
hace 4 días
About Us
Mondelēz International is a leading snacking company with iconic brands such as Milka, Oreo, Cadbury, and Tang. We have operations in Argentina, Uruguay, and Paraguay, producing over 40 brands with more than 400 products.
We are committed to delivering exceptional service to our organization and strive to make a positive impact on our communities.
As a key member of our team, you will play a vital role in ensuring that our services operations capability leads are supported in their efforts to provide impeccable service.
Your Role
In this position, you will oversee the monitoring of compliance, quality assurance, and data protection activities, ensuring the effective use of enabling technology, including case management tools.
You will also plan and implement daily activities, monitor and analyze team performance, and improve customer satisfaction.
Additionally, you will coach, motivate, train, and inspire direct reports, providing guidance and direction to ensure they deliver excellent responses to queries and requests.
Key Responsibilities- Data management and analysis
- Leadership and coaching
- Performance management
- Client relationship management
- Problem-solving and analytical skills
- Effective communication
- Process management
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