Customer Service Representative

hace 1 mes


San Juan, San Juan, Argentina Farmers Insurance - District 13 A tiempo completo
Job Description

At Farmers Insurance - District 13, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our policyholders, resolving their inquiries and complaints in a timely and professional manner.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Communicate with internal and external customers regarding policy and account-related questions
  • Analyze and clarify policy and account-related questions to provide accurate and timely resolutions
  • Develop and maintain strong relationships with customers to ensure their needs are met and exceeded
  • Collaborate with internal teams to resolve complex customer issues and improve overall customer experience
Requirements
  • High school diploma or equivalent required; four-year college degree highly preferred
  • Previous customer service experience highly preferred
  • Basic PC skills and strong analytical capability required
  • Strong verbal and written communication skills required
Preferred Skills and Abilities
  • Four-year college degree highly preferred
  • High school diploma or equivalent required
  • Previous customer service experience highly preferred
  • Basic PC skills and strong analytical capability required
  • Strong verbal and written communication skills required
Work Environment

The required job duties are normally performed in a climate-controlled office environment.



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