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Retention and Growth Coordinator
hace 1 semana
**Company Overview**
City West Country Group is a leading player in the motor industry, with a strong presence in the South West.
We operate four thriving dealerships, offering an exceptional range of brands and services to our customers.
Job Description
We are seeking an experienced Loyalty and Retention Specialist to join our Marketing team. As a key member of our team, you will be responsible for developing and implementing strategies to drive customer loyalty and retention, while enhancing our customers' overall experience.
Key Responsibilities
- Develop and execute targeted marketing campaigns to enhance customer engagement and loyalty.
- Collaborate with cross-functional teams to create personalized customer experiences.
- Analyse customer data to identify trends and opportunities for improvement.
- Implement process improvements to streamline customer interactions and enhance overall satisfaction.
Requirements
- Strong analytical and problem-solving skills, with the ability to interpret complex data.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders.
- Experience with eMarketing tools and reporting platforms, with a solid understanding of digital marketing principles.
- Proven track record of driving customer engagement and loyalty through innovative marketing strategies.
Benefits
- Opportunity to work with a dynamic and forward-thinking company.
- Chance to develop and implement new marketing strategies and ideas.
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
