Payment Operations Manager

hace 3 días


Buenos Aires, Buenos Aires C.F., Argentina Psi Cro Ag A tiempo completo
About the Company

PSI Cro Ag is a Contract Research Organization with a long history of delivering high-quality services across various therapeutic areas.

Our organization provides a supportive environment for employees to grow professionally while maintaining a stable and innovative approach to serving clients.

The Role

This position requires a skilled professional to manage financial aspects of clinical trials, focusing on timely and accurate payments to researchers and institutions.

You will handle various responsibilities, including reviewing grant budgets, developing payment templates, and coordinating with teams.

Main Tasks

  • Collaborate with Project Management Department to ensure Investigator Grant budgets align with Clinical Study Protocols.
  • Establish standardized payment structures through country-specific generic site payments templates (fee schedules).
  • Negotiate site-specific grant budgets with clients, including review, revision, and approval processes.
  • Facilitate communication between startup groups and the team to address site-specific budget-related concerns.
  • Work closely with the Legal Department to optimize Clinical Trial Agreement wording related to site payments.
  • Prepare detailed reports outlining negotiated site-specific grants budgets for client reference.
  • Update Investigator Grant budgets according to Clinical Study Protocol amendments, working with Project Management Department.
  • Approve revised site-specific budgets to ensure compliance with regulations.
  • Integrate grant payment modules into Clinical Trials Management systems to streamline payment processing.
  • Maintain accurate tracking tools for grant calculation and payment administration.
  • Ensure timely payment administration within studies, adhering to established payment cycles and requirements.
  • Serve as primary point of contact for internal customers regarding grant-related inquiries.
  • Under Project Manager's guidance, engage with clients as a primary point of contact for grant-related matters.
  • Contribute to the development and revision of payment calculation and administration procedures.
  • Communicate site-specific information to relevant stakeholders regarding grant-related questions.
  • Provide necessary data for clients to meet Sun Shine Act reporting obligations.
  • Offer regular updates to Project Manager/clients on project status.
  • Deliver site-specific training sessions to Clinical Project Team members involved in site payment processes.
  • Perform thorough reconciliations of interim and final site payments.
  • Manage site payments under the direction of the Line Manager.


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