Shopify Technical Specialist

hace 7 días


San Carlos de Bariloche, Río Negro, Argentina Agileengine A tiempo completo

**Job Overview**

AgileEngine is a leading custom software solutions provider, ranked among the Inc. 5000 fastest-growing companies in the US and top-3 dev shop according to Clutch.

We create award-winning solutions that help businesses across multiple industries impact millions of lives daily. If you thrive in a challenging environment with talented individuals who encourage learning and experimentation every day, this position may be ideal for you.

Key Responsibilities:

  • Provide first-level Shopify technical support, troubleshoot critical issues, and escalate when necessary;
  • Conduct incident analysis, postmortems, and document resolutions for continuous improvement;
  • Engage with Product Management and business partners on system capability, design, and solutions;
  • Collaborate with Development to ensure technical requirements, best practices, performance, and security;
  • Support Project Management with effort estimates, planning, and removing technical roadblocks;
  • Develop key system components, identify reusable modules, and optimize delivery time;
  • Research platform capabilities and opportunities for the eCommerce roadmap;
  • Perform code analysis, develop patches, and implement new platform features;
  • Participate in code reviews, unit testing, and technical validation of updates.

Required Skills and Qualifications:

  • At least 2 years of experience in Shopify development with knowledge of Shopify Plus;
  • Proficiency in core JavaScript (or a popular variant) and front-end frameworks;
  • Solid understanding of the Systems Development Lifecycle (SDLC) and methodologies;
  • Ability to work 12-hour shifts, including weekends and holidays, in a 24/7 support environment;
  • Experience troubleshooting site issues using various tools (commercial/open-source);
  • Strong problem-solving, analytical skills, and attention to detail;
  • Experience with page performance optimization and secure development practices;
  • Knowledge of front-end caching, CDNs, and request-response flow;
  • Familiarity with ticketing systems like Jira;
  • Strong verbal and written communication skills;
  • Ability to work independently and collaboratively in a team;
  • Patient, empathetic attitude with a customer-first mindset;
  • Continuous learning mindset and adaptability to new technologies and procedures;
  • Upper-Intermediate English level.


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