Equestrian Retail Manager
hace 7 días
Naylors is a pioneering equestrian retailer with a strong presence in the UK. As a forward-thinking business, we operate across multiple sectors, including equestrian, countrywear, and pet retail. Our flagship store in Rochdale serves as a hub for our operations, while our online platform at www.naylors.com provides a seamless shopping experience for customers nationwide.
The ideal candidate will be responsible for managing a team of dedicated sales professionals, fostering an environment of exceptional customer service, and driving business growth through effective leadership and strategic decision-making.
This key role involves:
- Spearheading the day-to-day activities of the store, ensuring seamless operations and excellent customer experiences.
- Collaborating with the Store Management team to develop and implement strategies that drive sales growth and exceed targets.
- Mentoring and coaching team members to enhance their skills and knowledge, promoting career development and succession planning.
- Maintaining a safe and compliant working environment for both employees and customers.
To excel in this position, you will require:
- A proven track record of supervisory experience, preferably within a similar retail environment.
- Excellent communication and interpersonal skills, with the ability to motivate and inspire teams.
- Strong analytical and problem-solving skills, with a keen eye for detail and the ability to prioritize tasks effectively.
- A passion for delivering exceptional customer service and a commitment to upholding high standards.
We offer a competitive salary range of £35,000 - £42,000 per annum, based on experience, as well as a comprehensive benefits package, including incremental holiday allowance, staff discounts, and access to personal development opportunities.
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