Financial Solutions Expert
hace 2 días
We are seeking a skilled Financial Solutions Expert to join our team. The successful candidate will have a strong understanding of financial solutions, with excellent stakeholder management skills and a collaborative personality.
Key Responsibilities:
- Drive customer success outcomes within the C&RS team.
- Engage with clients to provide insights for increased renewal rates and reduced churn.
- Influence future lifetime value through driving higher Ratings Direct and Credit Analytics product adoption, customer satisfaction, and overall health scores.
Requirements:
- 3+ years relevant experience in customer-facing organizations with a deep knowledge of Customer Success Management, Sales, and Client Services.
- Strong analytical and process-oriented mindset.
- Demonstrated desire for continuous learning and improvement.
- Excellent communication and presentation skills.
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