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Backend Systems Engineer

hace 1 semana

Buenos Aires, Buenos Aires C.F., Argentina Supportyourapp A tiempo completo

About Us

SupportYourApp is a multinational company with unbiased views. We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience. We welcome people with various backgrounds and experiences.

What You Will Do

You will:

  • Provide L2 support to customers, diagnosing and resolving complex technical issues
  • Develop and maintain backend systems using Java/Spring Boot and MongoDB
  • Gather data to ensure the required technical information is collected to resolve even more complex tickets
  • Maintain working knowledge of our client's products and services
  • Communicate with developers and other departments of various IT companies to identify and troubleshoot technical issues

Who We Are

We are a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.