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Senior Experience Strategist

hace 1 semana

Rosario, Santa Fe, Argentina Humana A tiempo completo
About the Role

As a Senior Experience Strategist at Humana, you will have the opportunity to shape the digital experience of our customers. We are seeking a highly skilled individual who can lead the development of digital design elements across multiple platforms.

The ideal candidate will have a solid understanding of how organization capabilities interrelate across departments and be able to collaborate closely with cross-functional teams to conceptualize, design, and produce digital content, graphics, animations, and user interfaces that align with organizational goals and enhance the user experience.

  • Set the overall experience vision and strategy for CW Digital channel experiences, ensuring alignment with business objectives product partners, and Integrated Health.
  • Guide and mentor UI, UX, research, and content professionals in best practices.
  • Foster collaboration between design and product teams for seamless user experiences – including with Integrated Health, Primary Care, Pharmacy, Home research and operations.
About You

We are looking for a highly experienced professional with a background in digital customer experience product management, ideally in large and/or regulated corporations. The ideal candidate will have a proven track record of integrating design thinking methodologies into large-scale digital programs and experience implementing and scaling design systems across enterprise-level products.

Additionally, you should have excellent stakeholder management skills, including the ability to influence senior leadership, and a deep understanding of accessibility standards and inclusive design principles. A strong portfolio showcasing successful user-centric projects is essential.