Compliance Services Associate

hace 3 semanas


Tucumán, Tucumán, Argentina Sovos A tiempo completo

Job Summary

The Compliance Services Associate is responsible for delivering tax compliance services to Managed Services clients. This role performs tasks such as data imports and reconciliation, management of regulatory tax deadlines, and provides problem resolution. The ideal candidate will be self-motivated with strong client service and organization skills as well as a high level of accuracy.

Key Responsibilities

  • Deliver client services utilizing Sovos' Tax Information Reporting (1099), Affordable Care Act, Sales and Use Tax Reporting, FATCA, Unclaimed Property, and/or Certificate Management software.
  • Ensure compliance with applicable taxing authorities (IRS, State and Local Governments) and client-specified procedures by adhering to internal policies and procedures.
  • Interact directly with Sovos clients on a regular basis as part of service delivery and issue resolution.
  • Support Compliance Services Representatives with reconciliation, research, and other tasks as directed.
  • Assist in identifying and resolving issues as directed by the Compliance Services Representative, Supervisor, or Manager.
  • Identify process improvements and offer suggestions to build internal efficiencies and reduce risk and participate in internal process improvement projects.
  • Ensures internal policies and procedures are adhered to based on established guidelines.
  • Perform other duties and special projects as assigned.

Requirements

  • Bachelor's Degree or equivalent related work experience.
  • Basic computer software knowledge; strong Microsoft Excel skills.
  • Able to learn quickly and become an expert on our software and services.
  • Strong customer service skills with an emphasis on listening and documenting client needs.
  • Effective communication skills (verbal and written) to both technical and non-technical audiences.
  • Detail oriented and ability to work independently in a fast-paced environment.
  • Previous client support/service experience preferred.
  • Interact effectively with teammates, colleagues, and customers.
  • Comprehend and communicate complex concepts.
  • Concentrate, analyze, and resolve complex problems.
  • Utilize technology (phone systems, computer hardware and software applications) to fulfill work requirements.

Environmental Job Requirements and Working Conditions

Primary office location – TBD. Position requires minimal (less than 25%) travel required both domestic and international to Sovos locations and events. Utilize technology (phone systems, computer hardware and software applications) to fulfill work requirements.



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