Business Operations Specialist

hace 4 semanas


Buenos Aires, Buenos Aires C.F., Argentina Sagan A tiempo completo
Optimize Operational Efficiency with Sagan

We are seeking a highly organized Business Operations Specialist to join our team at Sagan, an exclusive membership community for top executives and CEOs. The ideal candidate will have a proven track record in optimizing operational processes and supporting organizational aspects.

About the Role

This is a key position that requires strong organizational skills, attention to detail, and the ability to manage multiple tasks effectively. As a Business Operations Specialist, you will be responsible for managing client interactions, developing Standard Operating Procedures (SOPs), coordinating meetings, and analyzing Key Performance Indicator (KPI) data.

Key Responsibilities:
  • Manage client relationships through prompt and professional communication via email and phone calls.
  • Develop and document SOPs and playbooks for onboarding, CRM management, and customer follow-ups.
  • Coordinate weekly meetings to ensure efficient formats and agendas are in place.
  • Analyze KPI data and management accounting reports to inform business decisions.
  • Collaborate with teams to refine sales scripts, pricing strategies, and operational processes.
Requirements:
  • Minimum 2 years of experience in an operations coordination role, preferably with experience in process optimization.
  • Proven track record in organizing, training, and creating processes, including SOPs and playbooks.
  • Familiarity with CRM systems, productivity tools like HubSpot, Asana, and Microsoft Office, and experience in setup and implementation.
  • Experience managing data for KPI dashboards and schedules.
  • Team management experience, including tracking projects and ensuring operational efficiency.
Salary Information

The estimated salary for this position is $65,000 - $80,000 per year, depending on location and experience. This is a competitive salary range for a Business Operations Specialist in the United States.



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