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Senior Client Success Professional
hace 2 semanas
We're seeking an experienced Senior Customer Success Manager to join our team at INARCH. As a key member of our customer success organization, you will be responsible for driving customer adoption, retention, and growth.
The ideal candidate will have a proven track record of success in customer-facing roles, with experience in account management, customer success, and sales. They will be highly organized, with excellent communication and problem-solving skills.
**Responsibilities:**
- Develop and implement customized customer success plans to drive adoption and growth.
- Collaborate with internal teams to ensure seamless delivery of customer solutions.
- Analyze customer data to identify trends and opportunities for growth.
- Develop and execute strategies to turn customers into loyal advocates.