IT Infrastructure Engineer
hace 21 horas
About the Job:We are seeking an IT Infrastructure Engineer to join our team at Tools for Humanity. As a key member of our IT department, you will be responsible for providing technical support to end-users, resolving hardware and software issues, and ensuring the smooth operation of our core systems.
Responsibilities:
- Assist users with technical issues via phone, email, or in-person
- Troubleshoot complex hardware and software problems
- Configure and maintain devices, including laptops, printers, and mobile devices
Requirements:
- Minimum 3+ years of experience in IT support
- Excellent problem-solving and analytical skills
- Ability to work independently and as part of a team
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