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Technical Service Agent
hace 2 semanas
As a Technical Service Agent at Cognizant, you will be part of a high-caliber team that appreciates and supports one another. Our people uphold an energetic, collaborative, and inclusive workplace where everyone can thrive.
About the Role:
- Primary responsibility is user support and customer service
- Being present and available to clients requiring technical assistance
Responsibilities:
- Follow standard Service Desk operating procedures; accurately log all Service Desk tickets using defined tracking software
- Become familiar with helpdesk policies and services
Why Choose Us?
- We foster an innovative environment where you can build your career path
- We take care of our people, clients, company, communities, and climate by doing what's right
