Security Solutions Architect

hace 5 días


Buenos Aires, Buenos Aires C.F., Argentina Iris Software A tiempo completo
About Iris Software

Iris Software is a global leader in Information Security, committed to delivering innovative solutions that meet the evolving needs of our clients. Our team of experts works together to protect our clients' information assets and ensure the security of their digital presence.

We are seeking an experienced professional to join our Identity and Access Management (IAM) organization as a Service Owner. In this role, you will be responsible for executing the IAM roadmap, ensuring the security requirements are met, and collaborating with stakeholders to deliver secure solutions.

Job Description

This role supports various functions, including analytics and reporting, service reviews, service improvements, service transition, introduction, and readiness, and other activities for end-to-end IT Service Management (ITSM) of the Identity Management portfolio.

Responsibilities
  • Advocate for internal customers and address business challenges by providing expert advice and guidance.
  • Educate stakeholders on key capabilities available through internal products and services, meeting specific security controls, and promoting adoption.
  • Ensure service introduction, transition, and readiness activities are delivered for new Identity Management products and incorporate them into the Service Catalogue.
  • Drive early adoption of products and build relationships to retain engagement throughout the life of the service offering.
  • Monitor usage and manage metric reporting demonstrating product effectiveness and value proposition.
  • Gather product feedback from stakeholders and vendors for collaboration with Service Owners, Architects, and Engineers on roadmaps.
  • Serve as the point of escalation for major incidents, ensuring timely resolution and minimizing disruption.
  • Drive service review discussions, providing measurements on usage, performance, and effectiveness of service offerings.
  • Lead service improvement and product compliance initiatives for the Identity Management portfolio, enhancing overall quality and security.
Requirements
  • Degree in Computer Science or related discipline, or equivalent work experience, with a strong understanding of Identity Management portfolio applications and technologies.
  • 5-7 years of working within Information Technology in a global firm, with experience in project management, service introduction, and service readiness processes.
  • Familiarity with ITIL v3 or v4 Foundation Certification, Agile or Scaled Agile Framework (SAFe), and Cloud technologies.


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