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Tourism and Training Manager

hace 1 semana

Buenos Aires, Buenos Aires C.F., Argentina SupportYourApp A tiempo completo

We are SupportYourApp, a leading provider of outsourced customer support and CX services for tech companies worldwide. With hubs in over 8 locations, we serve clients from more than 30 countries, speaking over 60 languages.

We are now looking for a skilled Training Lead to join our team. This role involves taking charge of our training processes, ensuring compliance with company policies, and optimizing training for efficiency.

As a successful candidate, you will possess excellent English skills (C1 level), a minimum of 13 years' experience in a Training Lead position, strong analytical and research skills, and a proactive attitude.

This is a flexible position with a fixed schedule (Monday-Sunday, 6 AM-12 PM UTC), offering the opportunity to work from home, participate in a diverse international environment, receive compensation in USD, and enjoy a range of benefits, including good bonuses for referrals, comprehensive training, and a balanced work-life routine.

Main Responsibilities:

  • Develop and implement effective training strategies
  • Ensure team adherence to company policies
  • Foster a culture of continuous improvement

Necessary Skills and Qualifications:

  • Exceptional English proficiency (C1 level)
  • At least 13 years' experience as a Training Lead
  • Strong analytical and problem-solving abilities
  • Proactive and positive attitude

Advantages:

  • Flexible schedule: 5 days a week, Monday-Sunday, 6 AM-12 PM UTC
  • Full remote work option
  • Diverse international work environment
  • USD-based compensation
  • Referral bonuses
  • Comprehensive training
  • Work-life balance