Shift Operations Manager
hace 2 semanas
As a Shift Lead at Voi Technology, you will oversee a dynamic team of Mechanics, ensuring top-notch service for our users and cities.
Key Responsibilities:
- Train and lead an in-house team of Mechanics
- Develop and improve internal and external processes
- Ensure accurate time/task reporting
- Perform one-off or new tasks as needed
- Manage key metrics and report to stakeholders
- Support, coach, and develop team members to fulfill their potential
- Manage schedules and shifts, ensuring substitutes are found when needed
- Report accidents, incidents, or unsafe conditions and take necessary steps to prevent damage
- Ensure awareness and compliance with safety handbooks, procedures, and guidelines
- Get hands-on and execute repairs alongside the Fleet Specialist team, ensuring KPIs are reached and backlog is not built
Requirements:
- 2+ years of relevant experience in a high-growth technology company within mobility or logistics
- Previous experience managing high-performing teams as a supervisor
- Sense of quality control and rapid scaling
- Strong communication skills
- Valid driver's license
- Ability to motivate others and share knowledge within the team
- Pragmatic problem-solving mentality that executes tasks, finds solutions, and works hard to reach team targets and KPIs
- Ability to react calmly to stressful situations
- Flexibility to work early morning, day, evening, and/or night shifts, including possible shifts during nights and weekends
- Mechanical interest with experience working with basic mechanical tools
- Excellent leadership and ability to identify top-tier talent
- Fluent in English and German
Why Voi Technology?
We offer a fair fixed salary, 30 vacation days per year, and the opportunity to use our scooters freely. At Voi Technology, you will be part of a team and culture that builds something meaningful for society. Our People Promise includes a personal Voiage where you will grow as a professional and be part of a team that is changing the way people move in cities.
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