Director of Operational Excellence

hace 5 días


Buenos Aires, Buenos Aires C.F., Argentina Syneos Health, Inc. A tiempo completo

Company Overview:
Syneos Health, Inc. is a leading biopharmaceutical solutions organization built to accelerate customer success.

Job Summary:
The Director of Operational Excellence will oversee and optimize business processes to ensure efficiency and alignment with the organizational goals of the Technology Solutions organization.

Key Responsibilities:

  • Oversee day-to-day technology business operations, including process management, resource allocation, and performance monitoring.
  • Review and analyze existing business processes to identify inefficiencies and bottlenecks.
  • Develop, implement, and enforce strategies, best practices, and standards for technology business processes and process improvement.
  • Lead the implementation of new processes and ensure minimal disruption to operations as well as maximum adoption.
  • Maintain detailed documentation on processes, directives, and standard operating procedures.

Qualifications:
Bachelor's degree in information technology, business administration, management, or a related field.
Advanced degree (e.g., MBA, MS in Information Technology) or relevant certifications (e.g., PMP, ITIL) are a plus.
Experience in technology business operations, with management or leadership role.
Strong understanding of technology business operations, process management, and project management.



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