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About Us:
Grupo Myth is a leading global provider of language learning solutions through our subscription-based VOD platform. We're passionate about making language learning an enjoyable, accessible, and successful experience for everyone.
Responsibilities:
You will be responsible for:
- Leading the advancement of our ML/AI/NLP initiatives, seeking opportunities to continuously analyze the existing product and identifying areas where ML/AI/NLP features can enhance the customer experience.
- Continuously researching existing ML/AI/NLP solutions and emerging technologies, identifying innovative technologies for the company.
- Creating and proposing creative ML/AI/NLP-based solutions to enhance the customer journey and drive product improvements.
- Closely collaborating with cross-functional teams to implement, monitor, optimize, and deploy ML/AI/NLP-driven solutions effectively for maximum customer benefit and enhanced retention.
- Integrating third-party ML/AI/NLP tools and services to complement our in-house capabilities and expand customer experience enhancements.
This role requires a strong analytical and data-driven mindset, with a passion for improving customer experiences.
