Hotel Portfolio Performance Manager
hace 7 días
About Collective Hospitality
We are a vibrant and innovative company with a passion for delivering exceptional guest experiences in South America. As we continue to grow and evolve, we are seeking an experienced professional to join our team as the Director of Operations. This key role will focus on driving operational excellence, optimizing performance, and ensuring alignment with our brand standards.
Main Scope
- Develop and Execute Operational Plans: Create and implement strategies to improve operational efficiency, reduce costs, and increase revenue.
- Lead Talent Development: Foster a high-performing team through effective workforce planning, recruitment, training, and performance management.
- Collaborate with Cross-Functional Teams: Work closely with marketing, sales, and other departments to enhance brand visibility, drive revenue growth, and deliver exceptional guest experiences.
- Maintain Operational Standards: Ensure compliance with quality standards, optimize processes, and improve efficiency throughout the organization.
- Foster a Positive Guest Experience: Deliver exceptional service, engage with guests, and promote a sense of community among our travelers.
Requirements
- A minimum of 10 years of experience in a senior operational leadership role, preferably within the hospitality industry.
- Proven track record of managing P&L, driving operational excellence, and achieving financial targets.
- Strong understanding of the South America markets, including cultural, economic, and regulatory nuances.
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