Business Development Advisor
hace 2 días
Cross Border Talents is a leading recruitment agency that connects skilled professionals with dynamic opportunities across the globe.
Job OverviewWe are currently seeking highly skilled Customer Advisors for a prominent client. As a Business Development Advisor, you will be responsible for providing top-notch service and support in German and English.
Key Responsibilities:- Customer Support: Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Issue Resolution: Identify, troubleshoot, and resolve customer issues efficiently.
- Customer Satisfaction: Ensure high levels of customer satisfaction by providing accurate information and personalized solutions.
- Documentation: Accurately document customer interactions and issues in the company's CRM system.
- Feedback: Gather customer feedback and provide insights to help improve products and services.
- Language Proficiency: C2 level in German and at least B2 level in English.
- Communication Skills: Excellent verbal and written communication skills in both German and English.
- Customer Service Experience: Previous experience in a customer service or advisory role is a plus.
- Technical Skills: Proficient in using CRM software and other customer service tools.
- Problem-Solving Skills: Strong ability to think critically and solve problems quickly and effectively.
- Adaptability: Ability to adapt to new tools, processes, and environments.
- Salary: An attractive compensation package, estimated to be around 45,000 EUR per annum, depending on location and experience.
- Flexible Working Conditions: Work remotely or onsite, depending on your preference.
- Career Development Opportunities: Grow and advance within the company.
- Comprehensive Training Programs: Enhance your skills and knowledge.
- A Diverse and Dynamic Team: Join a supportive and collaborative work environment.
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