International Maintenance Specialist
hace 5 días
About Sagan
Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and U.S.-based businesses, connecting candidates from vibrant regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa with leading American companies.
Job Overview
The International Maintenance Specialist will be responsible for handling incoming work orders, assessing and troubleshooting issues for tenant self-help when appropriate, and determining the right vendor for each task. This role requires consistent communication with tenants, vendors, owners, and property managers until the work order is successfully completed.
Key Responsibilities:
- Receive and review work orders from multiple channels (phone, email, or Property Meld system).
- Assess and troubleshoot issues, guiding tenants on self-resolution where possible.
- Evaluate and assign work orders based on issue type, selecting the most appropriate vendor.
- Maintain consistent communication with tenants, vendors, owners, and property managers throughout the service process.
- Monitor work orders from initiation to completion, ensuring timely and effective service.
Qualifications:
- Proficiency in English (required).
- Strong communication skills, with the ability to handle multiple parties and maintain clear, proactive updates.
- Judgment and problem-solving skills to make independent decisions.
- Familiarity with maintenance coordination or a related role (preferred).
Estimated Salary: $1,400 - 1,700 USD per month, depending on experience and qualifications. The location for this position is Remote (Global). Schedule: Monday - Friday, 9:00 AM - 5:00 PM EST. This is an independent contractor position.
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